SAP-Driven Customer Care & Order Specialist (Hybrid)

Weir Minerals; Tucson (AZ); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Excellent Health / Dental / Vision Options

5% 401(k) Retirement Match

Paid Time Off

11 Paid Holidays per year

Required PPE provided

Job summary

Weir Minerals in Tucson, Arizona is seeking a Customer Service professional to manage order entry and ensure customer satisfaction. You will work closely with various departments to fulfill orders accurately and maintain high data integrity.

The ideal candidate has 3-5 years of relevant experience and proficiency in SAP, with a commitment to safety and quality. A comprehensive benefits package is offered, including competitive compensation and health options.

Qualifications

• 3-5 years of relevant customer service experience.
• Experience in a manufacturing environment preferred.
• Eligibility to work in the US and willingness to sign a non-disclosure agreement.

Responsibilities

• Serve as primary contact for order entry through SAP.
• Generate and manage approved RMAs for designated territories.
• Provide customer support for repair parts compatibility.

Skills

Customer service experience

SAP software proficiency

Communication skills

Attention to detail

Job description

Weir Minerals in Tucson, Arizona is seeking a Customer Service professional to manage order entry and ensure customer satisfaction. You will work closely with various departments to fulfill orders accurately and maintain high data integrity.

The ideal candidate has 3-5 years of relevant experience and proficiency in SAP, with a commitment to safety and quality. A comprehensive benefits package is offered, including competitive compensation and health options.