SAP Business Process Owner

ABB; Delaware; Hybrid; USD 101,000 - 161,000; Full time

Benefits offered by this job

401k plan

ESAP (Employee Stock Acquisition Plan)

Health benefits

Parental leave

Employee discount program

Job summary

ABB is seeking a Senior SAP Business Process Owner to own and optimize Order-to-Cash processes across SAP modules and related business applications. You will collaborate with stakeholders and technical teams to implement solutions and drive continuous improvement.

The role reports to the Senior Manager, Business Operations and offers a hybrid on-site/remote work model in the United States, with a focus on delivering enterprise system excellence and user support.

Qualifications

• Bachelor’s degree in Business, Information Systems or related field.
• 10+ years as an SAP business analyst or business process owner.
• Ability to influence stakeholders and drive decisions.
• Proficient in SAP modules: SD, MM, CS and Contract Management.
• Knowledge of SFDC application.
• Strong analytical skills and end-to-end Order to Cash/process understanding.
• Capable of handling multiple projects with competing priorities.
• Self-motivated and cross-functional team player.
• Proficient in English.

Responsibilities

• Own the Order-to-Cash processes across SAP modules and business applications.
• Gather requirements from internal customers and work with SAP developers to implement solutions.
• Drive improvements in subscription and contract management in SAP, SFDC, and e-commerce tools.
• Provide end-user support for Order-to-Cash processes including warranty, field service, and sales/distribution.
• Develop technical solutions and document business processes; train end users.

Skills

Communication skills

Stakeholder management

Analytical thinking

Multitasking

Cross-functional collaboration

English proficiency

Education

Bachelor’s degree in Business or Information Systems

Tools

SAP

SFDC

E-commerce tools

Job description

På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen.

Denna position rapporterar till:

Senior Manager, Business Operations

Own the Order-to-Cash function end-to-end. As a SAP Business Process Owner, you'll have full ownership of process development, implementation, and optimization across critical SAP modules. Working collaboratively with stakeholders and technical teams, you'll drive continuous improvement and establish yourself as the go-to expert for enterprise system solutions.

The work model for this role is: hybrid on site & working from home.

Your role and responsibilities:

• Responsible for supporting the Order to Cash processes of local SAP ERP modules (SD, CS, MM, EWM) and business applications
• Work with internal customers to gather business and system requirements, analyze, and collaborate with SAP developers to implement new solutions
• Drive improvement of subscription and contract management processes in SAP, SFDC and e-commerce tools
• Provide support for end users in Order to Cash, including but not limited to, warranty, field service, demand planning, repair workshop planning, manufacturing, and sales & distribution
• Provide technical expertise and work closely with team members to provide solutions to business problems or process improvement projects
• Escalate the issues and work with SAP regional center of excellence and global Support and outside consultants to resolve application problems/bugs.
• Identify strategies and implemented processes to prevent service disruption.
• Assist with SAP upgrade in testing and validation of the application and training end users Document business process workflow for current and future state and develop training manuals.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role:

• Minimum of bachelor’s degree in Business, Information Systems or related field
• Minimum of 10 years of experience as an SAP business analyst or business process owner
• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
• Proficient in SAP modules: SD, MM, CS and Contract Management
• Knowledge or experience in SFDC application
• Must have strong analytical skills with an understanding of business processes specifically in the are-as of end to end - Order to cash and contract management
• Capable of handling multiple projects concurrently with conflicting priority. Interact effectively with individuals in all levels of organization.
• Self-motivated, goal-oriented and work well in a cross-functional team environment.
• Proficient in English

Preferred Qualifications

• SAP Certifications
• Ability to speak multiple languages

More about us

We are global market leader in mission-critical high-power, high-performance motors, drives, generators, power conversion and packaged solutions. Every day, we make a difference for our customers by making their operations profitable, safe, and reliable.

Equal Employment Opportunity Statement

ABB is an Equal Employment Opportunity and Affimative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affimative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $100,500 and $160,800 annually and is bonus eligible.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

För att bygga en renare och smartare framtid krävs alla sorters människor: de nyfikna, de modiga och de kreativa. Därför välkomnar vi människor med alla bakgrunder och erfarenheter.

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