ESSENTIAL DUTIES AND RESPONSIBILITIES
Ariba & Concur System Management & Support
- Conduct regular system testing, troubleshooting, and performance optimization.
- Manage system service tickets and coordinate with SAP support as needed.
- Oversee system functionality and process documentation to identify risk & non-compliance.
- Develop and implement solutions aligned with internal controls to safeguard assets, ensure accurate reporting and drive operational efficiency.
- Support the implementation and validation of Concur & Ariba enhancement requests.
System Configuration & Integration
- Configure and maintain Concur & Ariba modules to align with business needs.
- Ensure accurate and seamless integration with SAP ERP and other business systems.
- Maintain configuration documentation and change logs.
Master Data Management
- Ensure accuracy and integrity of supplier, item, and contract master data.
- Coordinate with cross-functional teams for consistent data integration and updates.
Reporting & Analytics support for Sr. Director of Procurement Operations
- Support the design and delivery of scheduled reports and dashboards.
- Track KPIs and procurement benefits to support business decisions.
- Conduct spend analytics and opportunity assessments to identify cost savings.
- Prepare and deliver compliance and audit reporting.
Stakeholder Engagement & Change Management
- Act as the SAP Subject Matter Expert (SME) for internal teams and external partners.
- Lead stakeholder management activities to ensure user adoption and satisfaction.
- Drive SAP tools change management initiatives, including system upgrades and new functionality.
- Design and execute communications and training programs for end-users.
Process Optimization
- Collaborate with internal and external stakeholders on the design and enhancement of procurement processes and category strategies.
- Align system functionality with procurement policies and procedures.
- Identify and implement best practices and continuous improvement initiatives.
- Perform additional activities as requested by the business.
- Other duties assigned by manager.
RELATIONSHIPS
- Internal: Collaborate across the organization, engaging with cross-functional teams within a matrixed environment at corporate, regional and divisional levels.
- External
- Suppliers: Build and maintain strong partnerships with preferred suppliers and strategic partners to ensure alignment and performance.
- Support Services: Coordinate initiatives with nearshore and offshore third-party providers, as well as external business consultants, to drive project success and operational efficiency.
WORK ENVIRONMENT
- Remote : This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.
MINIMUM QUALIFICATIONS
- 5 years of experience managing SAP Ariba & Concur systems as an Administrator.
- 5 years of experience with project management, demonstrating strong leadership expertise, time management and problem-solving skills.
- Ability to work independently.
- Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook, Teams).
- Excellent communication skills, including written, verbal and presentation skills.
- Work schedule: This role supports a broad base within the business and requires availability between 8 am CT and 5 pm CT. Additional flexibility and availability outside of these hours may be required to meet business needs.
EDUCATION
- Bachelor's degree in information systems, Supply Chain, Business, or equivalent work experience.
CERTIFICATIONS/TRAINING
- SAP Ariba & Concur certification or relevant technical certifications.
- SAP Ariba Certification
- SAP Certified Application Associate Certification
- SAP Certified Configuration Consultant-Concur Expense Professional
PREFERRED QUALIFICATIONS
- Strong understanding of procurement operations, compliance, P2P processes, expense management and auditing.
- Hands-on experience with dashboard development, reporting, and data analysis.
- Financial and analytical skills; embraces fact‑based decision making; naturally seeks to leverage market data and spend analytics.
This role will also receive annual incentive plan bonusBenefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $85,000 - $135,000
EOE - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age/Genetic Information /Protected Veteran/Disability Status