San Diego Remote Biotech Account Manager (NGS)

Novogene America; San Diego (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k)

Job summary

Novogene America seeks an Account Manager to grow biotech and biopharma relationships in the San Diego region. You will manage accounts, promote NGS services, and collaborate with internal teams to drive revenue and ensure customer satisfaction.

The role requires a strong scientific background, 2+ years of sales or account management experience, and a solid network in the regional biotech ecosystem. Remote role with up to 25% travel and must reside in San Diego area.

Qualifications

• Bachelor’s degree in life sciences; advanced degrees a plus.
• 2+ years of industry sales or account management experience, preferably in biotech/biopharma, genomics, or NGS services.
• Demonstrated track record of meeting or exceeding sales targets.
• Solid understanding of NGS, genomics, or molecular biology.
• Existing network within the regional biotech/biopharma ecosystem is highly preferred.
• Strong communication, negotiation, and relationship-building skills.
• Self-motivated, organized, and able to manage a dynamic book of business independently.
• Experience with Salesforce or similar CRM tools is a plus.

Responsibilities

• Develop and execute a strategic sales plan to achieve quarterly and annual revenue targets.
• Identify, engage, and grow relationships with key stakeholders and decision-makers in biotech and biopharma accounts.
• Serve as the main point of contact for assigned accounts, ensuring consistent communication and high customer satisfaction.
• Present and promote Novogene’s NGS services, effectively conveying scientific and technical value propositions.
• Maintain strong understanding of advancements in NGS, genomics, and related technologies to support customer discussions.
• Attend regional conferences, seminars, and vendor shows to strengthen visibility and uncover new business opportunities.
• Document all activities, opportunities, and interactions in Salesforce.com with accuracy and timeliness.
• Collaborate with internal scientific, technical, and operational teams to ensure smooth project execution and resolve customer issues promptly.
• Conduct up to 25% overnight travel for customer visits and regional events.

Skills

2+ years of sales/account mgmt

NGS / genomics knowledge

Communication & negotiation

Relationship-building

Self-motivated & organized

CRM experience (Salesforce)

Regional biotech network

Education

Bachelor’s degree in life sciences

Advanced degree preferred

Tools

Salesforce

Job description

Novogene America seeks an Account Manager to grow biotech and biopharma relationships in the San Diego region. You will manage accounts, promote NGS services, and collaborate with internal teams to drive revenue and ensure customer satisfaction.

The role requires a strong scientific background, 2+ years of sales or account management experience, and a solid network in the regional biotech ecosystem. Remote role with up to 25% travel and must reside in San Diego area.