Sample Operations Specialist - Inventory & Launch Support

Short Story; San Francisco (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Short Story is seeking a highly organized Sample Coordinator to manage product samples across a growing merchandising organization. The role requires meticulous attention to detail, strong organization, and proactive communication to keep a high volume of samples accounted for and accessible.

You will maintain an organized sample library, track movement across teams, and improve processes to scale with the business. This onsite position offers growth within a fast-paced startup environment.

Qualifications

• Recent graduate in Fashion Merchandising, Fashion Business, Apparel, Retail Management, or related field.
• Experience in retail, inventory, operations, or product support roles is a plus.
• Strong attention to detail and recordkeeping with ability to maintain accurate tracking records.

Responsibilities

• Manage daily inbound/outbound mail and sample processing, logging, and dispatching shipments.
• Maintain accurate sample inventory and clearly labeled storage; ensure records match physical stock.
• Track sample movement across teams and external partners; update location, ownership, and status.
• Coordinate sample requests with internal/external partners; confirm requirements and deadlines; manage handoffs and returns.
• Conduct regular inventory audits and investigate discrepancies; reconcile records.
• Create and maintain documentation for sample handling and inventory processes; improve workflows.
• Support merchandising projects and launches by ensuring samples are ready by deadlines.
• Communicate daily via Slack and trackers; provide updates and respond to product questions.

Skills

Attention to detail

Inventory management

Cross-functional communication

Spreadsheet proficiency

Google Workspace

Mac proficiency

Time management

Prioritization

Startup adaptability

Education

Fashion Merchandising or related program

Tools

Airtable

Job description

Short Story is seeking a highly organized Sample Coordinator to manage product samples across a growing merchandising organization. The role requires meticulous attention to detail, strong organization, and proactive communication to keep a high volume of samples accounted for and accessible.

You will maintain an organized sample library, track movement across teams, and improve processes to scale with the business. This onsite position offers growth within a fast-paced startup environment.