Sample Coordinator

SmartRecruiters, Inc.; Madison, Northern (WI, KY); Hybrid; USD 37,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA Food Testing in Madison, WI is seeking team members to join our ISO 17025 accredited laboratory, specializing in infant formula, dietary supplements, hemp and CBD, and botanicals. You will gain hands-on experience with UPLC, HPLC, GC, and LCMS technologies while contributing to methodical testing and quality.

The role focuses on learning sample accession, coordinating with Client Service Coordinators, and applying GMP/GLP principles in daily duties.

Qualifications

• Associate degree or related science background; substitution allowed for education.
• Customer service skills and communication ability preferred.
• Ability to learn new tasks and think critically.

Responsibilities

• Learn sample accession tasks: opening, entering, tracking, labeling, and disposition.
• Coordinate with Client Service Coordinators to establish or update customer service procedures.
• Communicate discrepancies and assist with problem solving.
• Handle internal inquiries and contact internal clients for clarification.
• Learn to use LabWare LIMS in daily duties.

Skills

Customer service

Attention to detail

Communication skills

Problem solving

Critical thinking

Education

Associate degree or related science

Tools

LabWare LIMS (NIMS)

Job description

Interested in contributingto improving and saving lives? Eurofins Food Chemistry Madison is growing and we're looking for amazing team members to join us.

In 2021 we moved into a brand new ISO 17025 accredited laboratoryin Madison, WI designed to conductfood chemistry testingspecializing in infant formula, sole-source nutrition products, hemp and CBD, dietary supplements, and a variety of botanicals. Ourtesting portfolio includes vitamins, minerals, contaminants, pesticides and shelf-life studies.

We test of a variety of instrumentation including UPLC, HPLC, GC, and LCMS technologies. We offer an innovative and collaborative team environment, and the opportunity to develop expertise on a wide variety of analytical instruments! If you are looking for an opportunity to work for an exciting growth oriented company, we look forward to talking with you!

Job Description

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate.
• Learn sample accession tasks including: opening, entering, tracking, labeling, and disposition of samples.
• Position will be introduced to food, dietary supplements and micro samples for entry.
• Learn to Coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate.
• Learn to communicate discrepancies to appropriate personnel and assist with problem solving.
• Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed.
• Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties.

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Customer service skills including attention to detail, accuracy, confidentiality and communication skills (is preferred).
• Ability to identify and communicate client’s service needs.
• Ability to learn new tasks

Ability to think critically and solve problems quickly and efficiently

• A minimum of an Associate degree (in related science is preferred). Experience may be substituted for education.
• Working knowledge of computers.

Pay: 18-20/hr

Must reside within a commutable distance to Madison, WI.

Additional Information

What we Offer:

Excellent full time benefits including comprehensive medical coverage, dental, and vision options

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and ...

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.