Sample Management Supervisor I (Current Eurofins Madison Employees Only)

Eurofins; Madison (WI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Life and disability insurance

401(k) with company match

Paid vacation and holidays

EOE/AA

Job summary

Eurofins Madison is seeking a Sample Management Supervisor I to oversee the Sample Receiving and Entry functions, schedule resources, and ensure compliant, high-quality client service. The role focuses on staff development, data accuracy, and process improvements in a fast-paced lab environment.

You will apply GMP/GLP practices, manage training plans, and coordinate with internal teams while maintaining safety and regulatory standards.

Qualifications

• Requires 3+ years of related experience.
• Strong written and verbal communication skills.
• Ability to organize and evaluate data independently.
• Ability to lead and develop staff independently.

Responsibilities

• Supervise staff for Sample Receiving and Sample Entry.
• Schedule and allocate resources to balance demand and staffing.
• Apply GMP/GLP in all areas of responsibility.
• Ensure accurate and documented NIMS entries per client specs and regulations.
• Provide training plans and performance evaluations.
• Maintain safety and EH&S policies and improve processes.

Skills

Communication skills

Data analysis

Staff development

Independent work

Critical thinking

Education

BS/BA in Chemistry or related field

Tools

NIMS system

MS Office (Word, Excel, PowerPoint, Visio, Minitab)

Job description

Sample Management Supervisor I (Current Eurofins Madison Employees Only)

• Full-time

Interested in contributing to improving and saving lives? Eurofins Food Chemistry Madison is growing and we're looking for amazing team members to join us.

In 2021 we moved into a brand new ISO 17025 accredited laboratory in Madison, WI designed to conduct food chemistry testing specializing in infant formula, sole-source nutrition products, hemp and CBD, dietary supplements, and a variety of botanicals. Our testing portfolio includes vitamins, minerals, contaminants, pesticides and shelf-life studies.

We test of a variety of instrumentation including UPLC, HPLC, GC, and LCMS technologies. We offer an innovative and collaborative team environment, and the opportunity to develop expertise on a wide variety of analytical instruments! If you are looking for an opportunity to work for an exciting growth oriented company, we look forward to talking with you!

Supervises the staff responsible for Eurofins (EFII) Sample Receiving and Sample Entry Functions. Responsible for the scheduling and resource allocation to ensure the optimal distribution between services demand and staff assignments to excel in providing signature client service.

Demonstrates and promotes the company vision

Regular attendance and punctuality

Applies GMP/GLP in all areas of responsibility, as appropriate

Responsible for the effective operation of the EFII Sample Management group. Plans, schedules, and organizes necessary resources to ensure appropriate effectiveness of sample receiving, sample entry, and client service representation. Implements department policies to maintain facilities and equipment.

Schedules staff, assign resources, identifies needed resources and coordinates the appropriate acquisition of facilities resources as applicable.

Ensures that all entries into NIMS are accurately completed and documented according to appropriate client requirements, client specifications, and other regulatory guidelines.

Assures that staff is trained and proficient in all phases of Sample Receiving, Sample Entry, Client Services Representation, NIMS utilization and any other Client Service applicable function as needed. Prepares training plans as required.

Provides metrics analysis and updates for distribution to staff.

Suggests process improvements to continually maximize the efficiency of the personnel and Client Services areas, recommend solutions and implementation of action plans.

Perform general human resources responsibilities including recruitment activities, performance evaluations, and progressive disciplinary processes, enforces Affmittive Action department goals.

Provides for safety and welfare of staff and supports/enforces Environmental Health and Safety Policies.

Proactive interaction with internal and external clients, troubleshooting client issues including CAIR writing and resolution.

Conducts all activities in a safe and efficient mannerPerforms other duties as assigned

Maintains appropriate shipping and receiving permits.

Resolves problems and notifies manager of resolution when job is within scope of own ability.

Assists in meeting project goals within technical, time and budgetary constraints.

Performs other duties as assigned.

3+ years of related experience.

Highly skilled in both written and verbal communication skills.

Ability to independently organize and evaluate data.

Ability to initiate and implement both self and staff development efforts independently.

Ability to learn new tasks

Ability to think critically and solve problems quickly and efficiently

Bachelor of Science/Arts (BS/BA). Chemistry or management preferred, experience may be substituted for education.

Advanced knowledge and ability to interpret regulatory agency guidelines (GLPs, cGMPs, etc).

Ability to accurately interpret and communicate scientific and organization information with internal and external clients.

Ability to effectively interact with clients and regulatory personnel.

Ability to perform intermediate/advanced computer skills (eg. Word, Excel, PowerPoint, Visio, Minitab). Working knowledge of NIMS system, preferred.

Curent Madison Eurofins employees only eligible to apply.

Travel Requirements: Yes <10%

Ability to lift 30 lbs

Able to walk, stand, or carry approximately 50% of the time

Able to sit at a computer for long periods of time

Ability to work both independently and with project teams.

Good attention to detail and strong organizational skills.

Knowledge of laboratory operations and equipment is beneficial.

Overtime and weekend work as required.

What we Offer:

Excellent full time benefits including comprehensive medical coverage, dental, and vision options

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affimitive Action employer. Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.