Sample Coordinator

Eurofins; Madison (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Excellent full-time benefits (medical,

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins is seeking an entry-level team member in Madison, WI to learn and perform sample accession tasks for food, dietary supplements, and related matrices. You will gain hands-on experience with LabWare LIMS and work under guidance to coordinate with Client Service Coordinators and internal teams.

You will develop customer service skills, attention to detail, and problem-solving abilities while complying with GMP/GLP standards and company policies.

Qualifications

• An Associate degree (in related science preferred); experience may substitute education.
• Customer service skills with attention to detail and confidentiality.
• Willingness to learn new tasks and adapt to procedures.
• Ability to think critically and solve problems quickly and efficiently.
• Working knowledge of computers and standard software.

Responsibilities

• Learn sample accession tasks including opening, entering, tracking, labeling, and disposition of samples.
• Learn to coordinate with Client Service Coordinators to establish or update customer service procedures.
• Learn to communicate discrepancies to appropriate personnel and assist with problem solving.
• Learn LabWare Laboratory Information System (LIMS) and how to use in daily duties.
• Perform essential duties satisfactorily as part of a full-time role.

Skills

Customer service

Attention to detail

Communication skills

Problem solving

Learning agility

Education

Associate degree in related science

Tools

LabWare LIMS (NIMS)

Computers

Job description

Demonstrates and promotes the company vision

Regular attendance and punctuality

Applies GMP/GLP in all areas of responsibility, as appropriate.

Learn sample accession tasks including: opening, entering, tracking, labeling, and disposition of samples.

Position will be introduced to food, dietary supplements and micro samples for entry.

Learn to Coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate.

Learn to communicate discrepancies to appropriate personnel and assist with problem solving.

Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed.

Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties.

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Customer service skills including attention to detail, accuracy, confidentiality and communication skills (is preferred).
• Ability to identify and communicate client's service needs.
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• A minimum of an Associate degree (in related science is preferred). Experience may be substituted for education.
• Working knowledge of computers.

Pay: 18-20/hr

Must reside within a commutable distance to Madison, WI.

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and affirmative Action employer.

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.