Same-Day Care Patient Access Specialist

Henry-Ford-Health-2; Jackson (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health in Jackson, MI is hiring a Clinic Service Representative for the Same Day Care clinic. The role handles patient registration, check-in/out, and insurance verification in a busy outpatient setting.

You will manage cash collections and chart reconciliation while supporting a culture of service excellence. The ideal candidate has a high school diploma or equivalent, strong interpersonal and communication skills, and the ability to work well with diverse patient populations in a

Qualifications

• High School Diploma or equivalent required.
• Interpersonal skills are essential for dealing with patients, visitors, and staff.
• Strong organizational skills and ability to multi-task in a fast-paced clinic setting.

Responsibilities

• Register patients and assist with face-to-face check-in and check-out.
• Verify insurance coverage and collect copayments or balances.
• Prepare charts and reconcile information for discharge.
• Direct patients to the Customer Service Center for financial questions.

Skills

Interpersonal skills

Multitasking

Customer service

Detail-oriented

Communication skills

Education

High School Diploma or equivalent

Tools

Computer information system

Job description

Henry Ford Health in Jackson, MI is hiring a Clinic Service Representative for the Same Day Care clinic. The role handles patient registration, check-in/out, and insurance verification in a busy outpatient setting.

You will manage cash collections and chart reconciliation while supporting a culture of service excellence. The ideal candidate has a high school diploma or equivalent, strong interpersonal and communication skills, and the ability to work well with diverse patient populations in a