Salvage Operations Team Leader

Goodwill of Central & Northern Arizona; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical plans (3)

HRA funded by employer

Dental plans (3)

Vision plan

401K traditional & Roth

Life insurance

Employee Assistance Program (EAP)

Paid time off and holidays

Job summary

Goodwill of Central & Northern Arizona (GCNA) seeks a Supervisor to lead the Salvage and Dell team at the Retail Operations Center in Arizona and Maryland. You will guide daily operations, drive profitability, and coach a diverse team to meet safety and service standards.

This role requires strong leadership, payroll and budget awareness, and the ability to build partnerships with shipping companies, customers, and community partners while exemplifying GCNA core values.

Qualifications

• High School Diploma or equivalent.
• 2+ years supervisory experience or equivalent work experience.
• One year customer service experience.
• Proficient with Microsoft Office Suite.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen.

Responsibilities

• Direct Salvage and Dell operations for GCNA at the ROC in AZ and MD.
• Lead team to achieve daily, monthly, quarterly, and yearly goals for profit and revenue.
• Monitor product levels daily to meet sales budgets.
• Manage payroll and operating costs within budget.
• Build strong relationships with customers and Team Members and ensure excellent service.
• Maintain relationships with shipping companies and salvage buyers.
• Promote GCNA mission with community partners and serve as goodwill ambassador.
• Ensure safety and regulatory compliance; address hazards as needed.
• Oversee staffing, coaching, performance reviews, and development of Team Members.

Skills

Supervisory experience

Customer service

Leadership ability

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central & Northern Arizona (GCNA) seeks a Supervisor to lead the Salvage and Dell team at the Retail Operations Center in Arizona and Maryland. You will guide daily operations, drive profitability, and coach a diverse team to meet safety and service standards.

This role requires strong leadership, payroll and budget awareness, and the ability to build partnerships with shipping companies, customers, and community partners while exemplifying GCNA core values.