Salvage Operations Lead

Goodwill of Central and Northern Arizona; Van Buren (AR); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical plans

HRA

Dental plans

Vision plan

401K plans

Life insurance

EAP

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a Salvage and Dell Operations Lead for the Retail Operations Center in Arizona and Maryland. You will direct a team, manage daily operations, and drive short- and long-term business success.

Responsibilities include growth targets, stock monitoring, payroll control, customer service excellence, and collaboration with shipping partners to support GCNA’s mission and community impact.

Qualifications

• High School Diploma or equivalent.
• 2+ years supervisory experience or equivalent work experience, required.
• One year customer service experience required.
• Demonstrated ability to lead, coach, train, and motivate others.
• Proficient with Microsoft Office Suite.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen.

Responsibilities

• Leads and directs the team responsible for Salvage and Dell operations for GCNA at the ROC in Arizona and Maryland.
• Direct daily operations, lead the team and drive short- and long-term success.
• Achieve targeted growth in profit and revenue.
• Monitors and records product levels daily to meet sales budget against targets.
• Ensures payroll and operating costs are managed to budget.
• Builds and maintains strong relationships with customers and team members; uphold excellent customer service.
• Maintains relationships with shipping companies and salvage buyers.
• Partners with community businesses to promote GCNA's mission.
• Serve as a Goodwill ambassador to the community.

Skills

Supervisory experience

Customer service

Coaching and mentoring

Team leadership

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona is seeking a Salvage and Dell Operations Lead for the Retail Operations Center in Arizona and Maryland. You will direct a team, manage daily operations, and drive short- and long-term business success.

Responsibilities include growth targets, stock monitoring, payroll control, customer service excellence, and collaboration with shipping partners to support GCNA’s mission and community impact.