Salvage Supervisor

Goodwill of Central and Northern Arizona; Van Buren (AR); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical plans

HRA

Dental plans

Vision plan

401K plans

Life insurance

EAP

Paid time off

Paid holidays

Zusammenfassung

Goodwill of Central and Northern Arizona is seeking a Salvage and Dell Operations Lead for the Retail Operations Center in Arizona and Maryland. You will direct a team, manage daily operations, and drive short- and long-term business success.

Responsibilities include growth targets, stock monitoring, payroll control, customer service excellence, and collaboration with shipping partners to support GCNA’s mission and community impact.

Qualifikationen

• High School Diploma or equivalent.
• 2+ years supervisory experience or equivalent work experience, required.
• One year customer service experience required.
• Demonstrated ability to lead, coach, train, and motivate others.
• Proficient with Microsoft Office Suite.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen.

Aufgaben

• Leads and directs the team responsible for Salvage and Dell operations for GCNA at the ROC in Arizona and Maryland.
• Direct daily operations, lead the team and drive short- and long-term success.
• Achieve targeted growth in profit and revenue.
• Monitors and records product levels daily to meet sales budget against targets.
• Ensures payroll and operating costs are managed to budget.
• Builds and maintains strong relationships with customers and team members; uphold excellent customer service.
• Maintains relationships with shipping companies and salvage buyers.
• Partners with community businesses to promote GCNA's mission.
• Serve as a Goodwill ambassador to the community.

Kenntnisse

Supervisory experience

Customer service

Coaching and mentoring

Team leadership

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office Suite

Jobbeschreibung

515 N 51st Ave Phoenix Arizona, 85043, [phone]
Starting Pay :$18.00 Hourly

Position Description

Leads and directs the team responsible for Salvage and Dell operations for Goodwill of Central and Northern Arizona (GCNA) at the Retail Operations Center (ROC) in Arizona and Maryland. Assists with directing all aspects of daily operations, leading the team and driving the business for both short- and long-term success.

Essential Duties and Responsibilities

• Maintains all department operations plans to achieve required targeted growth in daily, monthly, quarterly, and yearly goals for profit and revenue.
• Monitors and records product levels daily to achieve bottom line in sales budget against targets.
• Ensures payroll and operating costs are managed to budget.
• Builds and manages strong working relationships with customers and Team Members, maintaining standards of excellent customer service.
• Maintains ongoing relationships with shipping companies and salvage buyers.
• Partners with community businesses and organizations to promote the GCNA mission.
• Serves as a Goodwill ambassador to the community.
• Makes decisions on matters relating to the day-to-day operation within his/her defined work area.
• Ensures that Team Members are operating per company standards and procedures, relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. Immediately takes action and/or reports any unsafe or potential hazards.
• Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
• Builds a high-performing team.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation
• Plays critical role in driving company culture change efforts and change management processes.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills)

• High School Diploma or equivalent
• 2+ years supervisory experience or equivalent work experience, required
• One year customer service experience required
• Demonstrated ability to lead, coach, train, and motivate others
• Proficient with Microsoft Office Suite
• Valid drivers' license and clean MVR
• Ability to pass a background check and drug screen, where applicable for position

Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Your Total Rewards Package

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 3 Medical Plans.
• Employer Funded Health Reimbursement Account (HRA).
• 3 Dental Plans.
• Vision Plan.
• 401K Traditional and Roth Plans.
• Employer Paid Life Insurance.
• Employee Assistance Program (EAP).
• Paid Time Off; Sick and Vacation.
• Paid Holidays.

These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.