Salon & Spa Concierge: Guest Experience Pro

Nurtur Aveda Institutes; Indianapolis (IN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k)/match

PTO

Employee discounts

Growth opportunities

Job summary

Nurtur Aveda Institutes is seeking a Salon + Spa Concierge dedicated to hospitality and service excellence. The ideal candidate will have a high school diploma, a minimum of 2 years of experience in the salon or spa industry, and possess strong interpersonal skills.

Key responsibilities include managing guest appointments, up-selling services, and maintaining high standards of professionalism. The role offers various benefits including medical insurance, a 401(k) plan, and opportunities for

Qualifications

• Minimum of 2 years of retail or customer service experience in a salon or spa.
• Exhibit leadership, time management, and organizational skills.
• Demonstrate extreme professionalism and confidentiality.

Responsibilities

• Uphold Nurtur Core Values and Behaviors.
• Partner with team to schedule appointments and ensure guest satisfaction.
• Notify manager of inventory shortages.

Skills

Interpersonal skills

Customer service

Leadership

Time management

Organization

Presentation skills

Education

High school diploma or GED

Bachelor's degree

Job description

Nurtur Aveda Institutes is seeking a Salon + Spa Concierge dedicated to hospitality and service excellence. The ideal candidate will have a high school diploma, a minimum of 2 years of experience in the salon or spa industry, and possess strong interpersonal skills.

Key responsibilities include managing guest appointments, up-selling services, and maintaining high standards of professionalism. The role offers various benefits including medical insurance, a 401(k) plan, and opportunities for