Salon Services Leader & Guest Experience Champion

Ulta Beauty, Inc.; Surprise (AZ); On-site; USD 60,000 - 75,000; Full time

Job summary

Ulta Beauty, Inc. is seeking an Assistant Services Manager to lead salon teams in delivering exceptional guest experiences while driving service sales and operating efficiency.

This role works with the Experience Manager to coach stylists and estheticians, ensuring adherence to standards and continuous development. The ASM will manage performance, attendance, and inventory, support events, and partner with store leadership to deliver top-line growth and an outstanding guest experience across

Qualifications

• Cosmetology school graduate required.
• Cosmetology license and/or cosmetology management license where required by state law.
• Experience leading salon teams and driving service sales is essential.

Responsibilities

• Lead a high-performing salon services team to achieve sales growth.
• Ensure guest satisfaction and associate engagement through coaching and training.
• Manage service events and productivity to meet payroll and revenue goals.
• Maintain compliance with store policies and procedures.
• Support scheduling to optimize traffic and staff productivity.

Skills

Salon leadership

Guest experience

Sales & service

Payroll budgeting

Inventory & operations

Education

Cosmetology license

Cosmetology management license

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty, Inc. is seeking an Assistant Services Manager to lead salon teams in delivering exceptional guest experiences while driving service sales and operating efficiency.

This role works with the Experience Manager to coach stylists and estheticians, ensuring adherence to standards and continuous development. The ASM will manage performance, attendance, and inventory, support events, and partner with store leadership to deliver top-line growth and an outstanding guest experience across