Salon Services Lead: Growth, Guest Experience & Team

Ulta; Surprise (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Ulta Beauty seeks an Assistant Services Manager (ASM) to lead a high-performing team of stylists and estheticians. You will help drive guest satisfaction, service quality, and sales growth while managing operations behind the chair and in the salon.

You will collaborate with the Experience Manager to execute events, maintain exceptional guest experience, and coach staff toward continuous improvement and brand standards.

Qualifications

• Must lead a high-performing salon team and drive guest satisfaction.
• Ability to coach and develop service professionals and staff.

Responsibilities

• Lead through Ulta Beauty's mission and values to achieve service and merchandise sales goals.
• Oversee scheduling, attendance, and performance of salon service staff.
• Partner with Experience Manager to plan and execute events and drive guest experience.

Skills

Leadership

Guest service

Sales leadership

Operations

Job description

Ulta Beauty seeks an Assistant Services Manager (ASM) to lead a high-performing team of stylists and estheticians. You will help drive guest satisfaction, service quality, and sales growth while managing operations behind the chair and in the salon.

You will collaborate with the Experience Manager to execute events, maintain exceptional guest experience, and coach staff toward continuous improvement and brand standards.