Salon Receptionist & Guest Experience Lead

Drybar Shops; Burbank (CA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

Free blowouts for employees

Referral bonuses

Job summary

Drybar Shops in Burbank, CA is seeking a friendly receptionist to manage daily guest flow and keep the salon running smoothly. You will handle reservations, greet clients, process payments, and support stylists with a positive, party-like atmosphere.

The ideal candidate has 1+ years in customer service, familiarity with point-of-sale systems, and a professional brand image. A high school diploma is required; we offer perks like free blowouts and benefits.

Qualifications

• 1+ years in a fast-paced, customer service environment.
• Experience with point-of-sale systems strongly preferred.
• Salon/spa experience preferred; not required.
• Promote a professional, brand-appropriate image.

Responsibilities

• Organize and execute shop flow between clients and team members.
• Serve as subject matter expert in reservation system; ensure client information is recorded accurately.
• Optimize appointments with reservation system and ensure timely communication to team.
• Maintain cash drawer at opening, during shifts, and at close.

Skills

Customer service

Communication

Education

High School Diploma

Tools

Point-of-Sale systems

Job description

Drybar Shops in Burbank, CA is seeking a friendly receptionist to manage daily guest flow and keep the salon running smoothly. You will handle reservations, greet clients, process payments, and support stylists with a positive, party-like atmosphere.

The ideal candidate has 1+ years in customer service, familiarity with point-of-sale systems, and a professional brand image. A high school diploma is required; we offer perks like free blowouts and benefits.