Salon Operations Coordinator

Lidav Beauty; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

LIDAV Beauty, a boutique luxury salon in Manhattan, seeks an organized Executive/Personal Assistant & Salon Operations Coordinator to support the founder and manage daily salon operations. The role blends administrative duties with client coordination, events, and brand partnerships to elevate the luxury client experience.

Ideal candidate thrives in a fast-paced setting, demonstrates initiative, and can think two steps ahead while maintaining discretion and exceptional service standards.

Qualifications

• Experience in administrative or executive assistant roles, preferably in luxury or hospitality.
• Strong written and verbal communication skills with attention to detail.
• Ability to multitask in a fast-paced environment while maintaining high service standards.
• Proactive, discreet, and autonomous with strong problem-solving abilities.
• Familiarity with salon operations, client coordination, and brand partnerships is a plus.

Responsibilities

• Manage day-to-day operations and day-to-day priorities for the founder.
• Coordinate client appointments, front-of-house operations, payments, and retail processes.
• Plan events, masterclasses, and brand activations; handle vendor communications and RSVPs.
• Support social media planning, content organization, and influencer partnerships.
• Research opportunities, supervise travel when needed, and maintain confidential information.

Skills

Executive support

Calendar management

Client relations

Event coordination

Brand partnerships

Social media coordination

Travel planning

Discretion & confidentiality

Tools

Vagaro

Canva

CapCut

Job description

LIDAV Beauty, a boutique luxury beauty salon located in the heart of Manhattan, is seeking a highly organized, proactive, polished, and resourceful Executive/Personal Assistant & Salon Operations Coordinator to work directly with the founder while supporting the day-to-day operations of the salon.

This is a dynamic, hands‑on position for someone who thrives in a fast‑paced environment, has exceptional communication skills, takes initiative, and genuinely enjoys creating an elevated client experience.

The ideal candidate is someone who can think ahead, problem‑solve independently, multitask efficiently, and confidently manage both administrative and client‑facing responsibilities.

We're especially interested in someone who understands the intersection of beauty, luxury hospitality, social media, and brand development and is excited to contribute to the continued growth of LIDAV Beauty.

Salon Operations & Client Coordination

• Manage client appointments, bookings, rescheduling, cancellations, and confirmations.
• Coordinate schedules between clients and multiple salon professionals.
• Oversee client check-in and checkout, including processing payments, gratuities, and retail purchases.
• Respond promptly and professionally to client emails, phone calls, text messages, and booking inquiries.
• Maintain an organized, welcoming, and elevated front‑of‑house environment.
• Ensure the salon's daily schedule runs efficiently and address scheduling conflicts when necessary.
• Follow up with clients regarding appointments, services, retail products, and special requests.
• Assist with retail inventory, product orders, and general salon organization.
• Maintain accurate client information and records within the salon's booking system.
• Provide exceptional customer service while maintaining the standards of a luxury beauty environment.

Executive & Personal Assistance

• Work directly with the founder to manage daily priorities, schedules, and administrative responsibilities.
• Organize and manage emails, appointments, meetings, and important follow‑ups.
• Assist with both personal and professional scheduling.
• Track deadlines, outstanding tasks, and ongoing projects.
• Coordinate travel arrangements, reservations, errands, and other personal assistant needs as required.
• Research vendors, services, products, and business opportunities.
• Maintain confidentiality and discretion when handling personal, client, and business information.
• Anticipate needs, take initiative, and ensure important details are not overlooked.

Events, Partnerships & Business Development

• Assist with planning and executing salon events, beauty masterclasses, brand activations, and special projects.
• Coordinate event logistics, guest lists, RSVPs, vendors, and scheduling.
• Communicate with brands, influencers, clients, and potential business partners.
• Research and identify new partnership, collaboration, and business development opportunities.
• Organize and track incoming collaboration inquiries and partnership proposals.
• Assist with outreach and follow‑ups for potential brand collaborations and salon events.
• Support marketing initiatives and promotional campaigns.
• Help develop and maintain relationships that contribute to the salon's growth and visibility.

Social Media & Digital Marketing Support

• Assist with social media coordination and content planning for LIDAV Beauty.
• Stay informed about current trends on Instagram, TikTok, and other relevant social media platforms.
• Support the founder with content organization, behind‑the‑scenes filming, and capturing salon moments when needed.
• Assist with coordinating influencer partnerships, social media collaborations, and brand opportunities.
• Help organize content for upcoming promotions, events, and marketing campaigns.
• Maintain an understanding of the salon's brand aesthetic, messaging, and overall digital presence.

Social media experience is highly encouraged but is not a requirement. Candidates with an interest in content creation, digital marketing, and brand development are especially welcome.

Qualifications & Skills

• Previous experience in an administrative, executive assistant, personal assistant, front desk, hospitality, or salon coordination role preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize responsibilities in a fast‑paced environment.
• Professional, polished, personable, and client‑focused.
• Comfortable interacting with luxury clientele and maintaining a high standard of customer service.
• Proactive, dependable, punctual, and able to work independently.
• Strong problem‑solving skills and the ability to make thoughtful decisions.
• Proficient with email, scheduling tools, and general office technology.
• Experience with salon booking software, particularly Vagaro, is a plus.
• Social media knowledge and familiarity with Instagram and TikTok are strongly encouraged.
• Experience with Canva, CapCut, or similar creative platforms is a plus.
• Interest in the beauty, fashion, luxury, hospitality, or lifestyle industries.
• Ability to handle confidential information with professionalism and discretion.

The Ideal Candidate

We're looking for someone who is two steps ahead. You notice what needs to be done before being asked. You remember the details, follow through on commitments, and communicate clearly.

You understand that exceptional service is about more than completing tasks. It's about creating a seamless experience for clients while keeping everything behind the scenes running efficiently.

You are equally comfortable welcoming a client, managing a busy appointment calendar, coordinating an event, communicating with a brand partner, or assisting the founder with an important project.

Most importantly, you're someone who takes ownership of your responsibilities and genuinely enjoys being part of a growing business.

Why Join LIDAV Beauty?

LIDAV Beauty is more than a traditional beauty salon. We are a boutique beauty destination focused on personalized service, education, artistry, and elevated client experiences.

This position offers the opportunity to work closely with the founder and gain hands‑on experience in luxury beauty, business operations, event coordination, brand partnerships, and entrepreneurship.

We're looking for someone who wants to become an integral part of the business and grow alongside the brand.