Makeup Artist / Sales Associate

OUTSIDE-IN; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employee product allowance

Paid training and ongoing education

Health and wellness benefits

Job summary

OUTSIDE-IN is seeking a polished, hospitality-driven Makeup Artist / Sales Associate for our NYC flagship luxury boutique. This role emphasizes delivering elevated client experiences through expert product knowledge and artistry.

The ideal candidate should possess 1–3 years of experience in luxury beauty and has a passion for makeup artistry. Responsibilities include providing personalized beauty consultations, building authentic client relationships, and maintaining the boutique's luxury standards.

Qualifications

• 1–3 years of experience in luxury beauty or retail environments.
• Professional makeup artistry experience preferred.
• Strong interpersonal and communication skills.
• Ability to thrive in a fast-paced, client-focused environment.
• Flexible availability including weekends and holidays.

Responsibilities

• Deliver personalized, elevated service reflecting luxury standards.
• Provide makeup applications, beauty consultations, and product education.
• Educate clients on product usage and self-care rituals.
• Maintain hygiene standards for artistry tools and services.

Skills

Client relationship building

Product knowledge

Cosmetics expertise

Attention to detail

Job description

We are seeking a polished, hospitality-driven Makeup Artist / Sales Associate to deliver elevated client experiences within our NYC flagship luxury boutique. This role is ideal for a beauty professional who is passionate about makeup artistry, skincare, fragrance, and personalized service.

The Makeup Artist / Sales Associate serves as both a brand ambassador and trusted beauty advisor, creating meaningful client connections through expert product knowledge, artistry, and thoughtful hospitality. The ideal candidate is warm, detail-oriented, highly collaborative, and thrives within a luxury retail and experiential environment.

Core Responsibilities

Client Experience

• Deliver personalized, elevated service that reflects the brand’s luxury standards and service philosophy
• Build authentic relationships with clients through thoughtful consultation and clienteling
• Create welcoming, engaging, and memorable in-store experiences
• Anticipate client needs while offering tailored beauty, skincare, fragrance, and body care recommendations
• Support long-term client retention through follow-up communication and relationship-building

Makeup Artistry & Product Expertise

• Provide makeup applications, beauty consultations, shade matching, and product education
• Demonstrate strong knowledge of cosmetics, skincare, fragrance, and beauty trends
• Educate clients on product usage, routines, ingredients, and self-care rituals
• Maintain exceptional sanitation and hygiene standards for all artistry tools and services
• Support in-store events, brand activations, and beauty-focused client experiences
• Achieve individual and team sales goals while delivering an elevated customer experience
• Support key business metrics including conversion, average transaction value, and client retention
• Assist with merchandising, replenishment, and maintaining luxury presentation standards
• Support daily boutique operations including opening/closing procedures, cash wrap, and inventory tasks
• Maintain strong product knowledge across all categories and seasonal launches

Team & Brand Culture

• Embody the brand’s luxury positioning, aesthetics, and values
• Collaborate with team members to maintain a positive, service-driven environment
• Contribute to a culture centered around hospitality, artistry, inclusivity, and professionalism
• Participate in ongoing product education and training initiatives

Qualifications

• 1–3 years of experience within luxury beauty, cosmetics, skincare, fragrance, or boutique retail environments
• Professional makeup artistry experience strongly preferred
• Passion for beauty, wellness, hospitality, and client experience
• Strong interpersonal and communication skills
• Ability to thrive in a fast-paced, highly client-focused environment
• Strong attention to detail and visual presentation
• Weekend availability is required, including support during peak retail periods, events, and activations
• Flexible availability including evenings and holidays

Preferred Experience

• Experience working within luxury beauty or high-touch retail environments
• Experience supporting or participating in in-store events and client activations
• Existing clientele or strong clienteling abilities preferred
• Knowledge of skincare ingredients, fragrance, and beauty application techniques
• Esthetics or cosmetology certification is a plus

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 25 pounds
• Comfortable performing customer-facing and operational tasks throughout the day
• Competitive hourly pay
• Employee product allowance and discounts
• Paid training and ongoing education
• Opportunities for growth and advancement
• Health and wellness benefits (if applicable)
• Paid time off (if applicable)

About Us

Outside–In is a luxury boutique dedicated to elevating everyday rituals through thoughtfully crafted beauty, fragrance, and skincare. We believe in exceptional hospitality, artistry, and creating meaningful moments of connection through self-care and personal expression.

Ideal Candidate Profile

The ideal candidate is:

• Passionate about makeup artistry and beauty culture
• Hospitality-minded and naturally client-focused
• Warm, polished, and collaborative
• Excited by experiential luxury retail environments
• Motivated by relationship-building, storytelling, and elevated service experiences

About Us

Outside-In is a luxury brand dedicated to elevating everyday rituals through thoughtfully crafted beauty, fragrance, and body care experiences. We believe in exceptional hospitality, refined experiences, and fostering meaningful client connections through self-care and personal expression.