Salon Manager: Lead, Coach & Grow Your Team

JCPenney; La Crosse (WI); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Bonus program

401(k) with Company match

Employee discount

Job summary

JCPenney Salon in the United States is seeking a Salon Manager to coach and motivate stylists to deliver an exceptional client experience daily and to drive retail and service results through strategic marketing and client loyalty initiatives.

You will lead by example, recruit and develop talent, and ensure continuous learning while upholding safety and company standards. The role offers bonus eligibility, a competitive benefits package, and a 401(k) with company match.

Qualifications

• Strong leadership and people development abilities.
• Proven ability to coach teams to deliver exceptional client experiences.
• Experience driving retail and service results through marketing and loyalty initiatives.

Responsibilities

• Leads by example in client interactions and coaches stylists for exceptional experiences.
• Recruits qualified stylists using social media, recruiting sites, referrals, and local schools.
• Manages performance to achieve productivity, referral, rebooking, and client acquisition standards.
• Maintains salon merchandising, manages backbar expenses, and ensures training completion for associates.

Skills

Leadership

Coaching

Customer service

Retail knowledge

Job description

JCPenney Salon in the United States is seeking a Salon Manager to coach and motivate stylists to deliver an exceptional client experience daily and to drive retail and service results through strategic marketing and client loyalty initiatives.

You will lead by example, recruit and develop talent, and ensure continuous learning while upholding safety and company standards. The role offers bonus eligibility, a competitive benefits package, and a 401(k) with company match.