Salon Guest Experience & Sales Specialist

JCPenney; Tacoma (WA); Presencial; USD 23 419 - 30 307; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/Dental/Vision

Term Life Insurance

Paid Vacation/Holidays

401(k) with Company Match

Associate Discount

Resumo da oferta

JCPenney in Tacoma, WA is seeking a Salon Customer Experience Specialist who creates a welcoming, professional guest journey from check-in to checkout. You combine friendly service with product knowledge to support hair routines and salon sales.

In this role you will coordinate appointments, assist stylists, promote rewards, and help drive retail targets while maintaining clean, organized front desk and retail areas.

Qualificações

• Passion for salon products and services.
• Drive sales while maintaining top-notch customer service.
• Own actions and relationships with customers and team.
• Proactively improve the customer experience with energy and urgency.

Responsabilidades

• Front desk operations: greeting guests and managing check-in/out.
• Schedule appointments accurately and confirm with guests.
• Assist salon team and resolve client concerns.
• Drive retail sales by recommending products during checkout.
• Support promotions, product launches, and limited-time offers.
• Maintain cleanliness and organization of front desk and retail area.

Conhecimentos

Passion

Results

Ownership

Intensity

Descrição da oferta de emprego

JCPenney in Tacoma, WA is seeking a Salon Customer Experience Specialist who creates a welcoming, professional guest journey from check-in to checkout. You combine friendly service with product knowledge to support hair routines and salon sales.

In this role you will coordinate appointments, assist stylists, promote rewards, and help drive retail targets while maintaining clean, organized front desk and retail areas.