Salon Guest Experience & Front Desk Coordinator

Sport Clips, Inc.; Minot (ND); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Team environment

Career growth

Mental health support

Company accolades

Job summary

Sport Clips, Inc. in Minot, ND seeks a friendly front desk professional to greet clients, handle inquiries, and support daily salon operations. You will manage transactions, assist in retail sales, and help maintain a welcoming reception area and clean salon environment.

The role emphasizes strong communication, multitasking, and a proactive attitude toward customer service and teamwork, with opportunities for training and career growth.

Qualifications

• Experience in customer service or front desk roles is preferred but not required.
• Excellent communication and interpersonal skills are essential.
• Strong organization and time management abilities are important.
• Proficiency with computers and basic software helps with daily tasks.
• Interest in the beauty industry and cosmetology school is a plus.

Responsibilities

• Greet clients warmly to ensure a positive first impression.
• Answer phone calls and address inquiries promptly and professionally.
• Maintain a clean, organized reception area and retail displays.
• Handle cash transactions and credit card payments accurately.
• Assist in retail sales with product knowledge and recommendations.
• Monitor salon inventory and place orders as needed.
• Collaborate with the team to ensure smooth reception-to-cutting-floor flow.
• Perform secondary tasks such as cleaning, prepping stations, and stocking.
• Support marketing efforts, including local initiatives and social media updates.
• Participate in Sport Clips training to stay current.

Skills

Customer service

Reception

Front desk

Communication

Organization

Computer skills

Tools

Microsoft Office

Social media basics

Job description

Sport Clips, Inc. in Minot, ND seeks a friendly front desk professional to greet clients, handle inquiries, and support daily salon operations. You will manage transactions, assist in retail sales, and help maintain a welcoming reception area and clean salon environment.

The role emphasizes strong communication, multitasking, and a proactive attitude toward customer service and teamwork, with opportunities for training and career growth.