Salon Operations & Guest Experience Coordinator

Sport Clips, Inc.; Champlin (MN); Híbrido; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Ongoing training

Employee discounts

Friendly team environment

Career growth opportunities

Mental health support

Resumo da oferta

Sport Clips, Inc. in Champlin, MN is seeking a dynamic Salon Coordinator to deliver outstanding customer service while maintaining a smooth salon operation. You will greet clients, manage a busy front desk, handle transactions, and support retail and marketing efforts.

The role emphasizes strong communication, organization, and a friendly, professional demeanor to enhance the client experience and teamwork in a fast-paced salon environment.

Qualificações

• Experience in customer service or front desk roles is preferred but not required.
• Excellent communication and interpersonal skills are essential.
• Strong organizational and time management abilities are important for a fast-paced environment.
• Proficiency with computer applications, Microsoft Office, and basic social media platforms is expected.

Responsabilidades

• Greet clients warmly to ensure a positive first impression.
• Answer calls and address inquiries promptly and professionally.
• Keep reception area clean and organized, including retail displays.
• Handle cash and credit card transactions accurately.
• Assist in retail sales with product knowledge and recommendations.
• Monitor inventory and place orders for supplies when needed.
• Coordinate with salon team to ensure smooth flow from reception to cutting floor.
• Perform store-wide tasks as assigned by Store Manager (cleaning, stocking, etc.).
• Support local marketing efforts and social media updates.

Conhecimentos

Customer service

Communication skills

Organization

Microsoft Office

Social media basics

Multitasking

Professional demeanor

Beauty industry passion

Descrição da oferta de emprego

Sport Clips, Inc. in Champlin, MN is seeking a dynamic Salon Coordinator to deliver outstanding customer service while maintaining a smooth salon operation. You will greet clients, manage a busy front desk, handle transactions, and support retail and marketing efforts.

The role emphasizes strong communication, organization, and a friendly, professional demeanor to enhance the client experience and teamwork in a fast-paced salon environment.