Salon Guest Experience Coordinator

Anastasia Beverly Hills; Beverly Hills (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Full benefits

401(k) plan with company match

Competitive compensation

Job summary

Anastasia Beverly Hills in Beverly Hills seeks a Salon Receptionist who thrives in a fast-paced, service-driven environment. You will greet clients, schedule appointments, handle phone calls, process transactions, and support in-store product sales with a professional, friendly presence.

The ideal candidate has clerical or retail experience, strong communication skills, and the ability to take feedback gracefully, while upholding ABH dress code and safety standards in the salon.

Qualifications

• Clerical or customer service experience required.
• Excellent telephone etiquette.
• Strong verbal and written communication skills.
• Ability to handle confidential information and work under pressure.
• Proficient in MS Office.
• Organizational and multi-tasking skills.
• Team player and self-starter.

Responsibilities

• Answer phones and direct calls.
• Book appointments for salon customers.
• Call customers to confirm appointments.
• Handle transactions for services.
• Greet customers and direct to stations.
• Perform clerical and administrative duties.
• Handle mail and packages.
• Maintain a clean, safe reception area.
• Assist in selling ABH products in the salon.
• Deliver exceptional client service and take feedback.
• Adhere to Dress Code.
• Offer refreshments to customers.

Skills

Phone etiquette

Verbal communication

Written communication

MS Office

Organizational skills

Team player

Self-starter

Handling confidential information

Tools

MS Office

Job description

Anastasia Beverly Hills in Beverly Hills seeks a Salon Receptionist who thrives in a fast-paced, service-driven environment. You will greet clients, schedule appointments, handle phone calls, process transactions, and support in-store product sales with a professional, friendly presence.

The ideal candidate has clerical or retail experience, strong communication skills, and the ability to take feedback gracefully, while upholding ABH dress code and safety standards in the salon.