Salon Receptionist & Guest Experience Lead

Anastasia Skin Care; Beverly Hills (CA); Vor Ort; USD 28.000 - 30.000; Vollzeit

Benefits dieser Stelle

Full benefits

401(k) with matching

Zusammenfassung

Anastasia Beverly Hills is seeking a Salon Receptionist in Beverly Hills to warmly greet clients, book appointments, handle calls, and support sales of ABH products. The role requires strong communication, a professional presence, and comfort with a fast-paced, team-driven salon environment.

The position is temporary full-time with a 90-day trial, with a path to permanent employment based on performance, coaching from the Salon Manager, and a focus on exceptional client service.

Qualifikationen

• Excellent telephone etiquette and verbal/written communication skills.
• Strong organizational skills and ability to multitask in a fast-paced setting.
• MS Office experience and professional presence.

Aufgaben

• Answer phones and direct calls.
• Book appointments for salon customers.
• Call customers to confirm appointments.
• Process transactions for services.
• Greet customers and direct them to the correct station.
• Perform clerical and administrative duties.
• Handle mail and packages (UPS/FedEx).
• Maintain a clean reception area and follow safety rules.
• Assist in selling ABH products in the salon.
• Deliver exceptional client service and accept feedback professionally.
• Adhere to ABH dress code and provide refreshments.

Kenntnisse

Phone etiquette

Communication

MS Office

Organizational skills

Team player

Multi-tasking

Typing

Jobbeschreibung

Anastasia Beverly Hills is seeking a Salon Receptionist in Beverly Hills to warmly greet clients, book appointments, handle calls, and support sales of ABH products. The role requires strong communication, a professional presence, and comfort with a fast-paced, team-driven salon environment.

The position is temporary full-time with a 90-day trial, with a path to permanent employment based on performance, coaching from the Salon Manager, and a focus on exceptional client service.