Salon Guest Experience Concierge

ADP, Inc.; Saint Paul (MN); On-site; USD 23,000 - 25,000; Full time

Job summary

ADP, Inc. is seeking a Guest Services Specialist in Saint Paul, MN to deliver an elevated guest experience and support salon operations. The role involves greeting guests, checking in, offering add-ons, and ensuring a smooth visit.

The position requires a High School Diploma or equivalent, prior customer service exposure, and willingness to learn artists and services to match guest hair, skin, and body care needs. It is a full-time clerical role based on-site.

Qualifications

• High School Diploma or equivalent.
• Some exposure to salon, cosmetics, hospitality, or retail business preferred.
• Customer service experience preferred but not required.

Responsibilities

• Greet guests upon arrival and provide a welcoming experience.
• Check in guests, give a salon tour, and present add-on services.
• Escort guests to waiting areas, offer beverages, and maintain cleanliness.
• Make confirmation calls and suggest add-ons during call.
• Process payments, ring up services, and schedule next appointments.

Skills

Customer service

Hospitality

Communication

Education

High School Diploma or equivalent

Job description

ADP, Inc. is seeking a Guest Services Specialist in Saint Paul, MN to deliver an elevated guest experience and support salon operations. The role involves greeting guests, checking in, offering add-ons, and ensuring a smooth visit.

The position requires a High School Diploma or equivalent, prior customer service exposure, and willingness to learn artists and services to match guest hair, skin, and body care needs. It is a full-time clerical role based on-site.