Full-Time Salon Front Desk Coordinator: Bookings & Care

Amaryllis House of Beauty; New York (NY); On-site; USD 38,000 - 46,000; Full time

Job summary

Amaryllis House of Beauty in New York seeks an experienced Front Desk Coordinator to manage a busy salon, convert inquiries into bookings, and deliver outstanding client service.

You will handle appointments, calls, messages, and follow-ups, coordinate technicians' schedules, process payments, and maintain daily reports with accuracy and professionalism. Spanish language is a plus; Vagaro experience is beneficial.

Qualifications

• Experience in a busy salon front desk.
• Excellent spoken and written English; Spanish is a plus.
• Strong sales, communication, and organizational skills.
• Accuracy with payments and scheduling.
• Ability to take initiative and stay composed under pressure.

Responsibilities

• Manage appointments, calls, messages, and client follow-ups.
• Coordinate technicians' schedules and appointment timing.
• Recommend services and convert inquiries into bookings.
• Handle checkouts accurately, including service upgrades and designs.
• Resolve client concerns professionally and keep daily reports organized.

Skills

Front desk experience

Sales

Customer service

Schedule coordination

Bilingual (English/Spanish)

Tools

Vagaro

Job description

Amaryllis House of Beauty in New York seeks an experienced Front Desk Coordinator to manage a busy salon, convert inquiries into bookings, and deliver outstanding client service.

You will handle appointments, calls, messages, and follow-ups, coordinate technicians' schedules, process payments, and maintain daily reports with accuracy and professionalism. Spanish language is a plus; Vagaro experience is beneficial.