Salon Front Desk & Guest Experience Lead

Oon Arvelo Salon; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Midtown NYC Salon is seeking a Full Time Receptionist to join our front desk team in Midtown Manhattan. The role focuses on delivering outstanding customer service, managing calls, booking clients, and supporting technicians. Must be available Tuesday–Saturday with 2+ years of salon experience.

Knowledge of Meevo software is preferred. You should be organized, professional, and able to multitask in a fast-paced environment.

Qualifications

• Must be available Tuesday–Saturday.
• 2+ years of salon experience is required.
• Knowledge of Meevo software preferred.
• Excellent communication skills.
• Willingness to tackle multiple tasks as assigned by the manager.
• Self-motivated individual who works well independently and with a team.
• Presents a professional image.

Responsibilities

• Promoting excellence in customer service
• Handling high volume of phone calls; booking clients and managing schedules
• Learning/explaining multiple skincare products & lines to clients
• Handling monetary transactions at high volumes
• Upkeep of work space (cleaning)
• Assisting management and technicians with tasks and projects

Skills

Communication skills

Professional image

Self-motivated

Team player

Tools

Meevo

Job description

Midtown NYC Salon is seeking a Full Time Receptionist to join our front desk team in Midtown Manhattan. The role focuses on delivering outstanding customer service, managing calls, booking clients, and supporting technicians. Must be available Tuesday–Saturday with 2+ years of salon experience.

Knowledge of Meevo software is preferred. You should be organized, professional, and able to multitask in a fast-paced environment.