Salon Front Desk Expert - Booking, Cash & Client Care

The Lash Lounge; Winter Park (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

The Lash Lounge in Winter Park, FL seeks a Front Desk Expert for a part-time role to greet clients, book appointments, and handle front-desk tasks.

You will manage client information in our booking system, handle phone calls and emails, and process financial transactions while delivering outstanding customer service to clients.

Flexibility to work evenings and weekends is required; there may be opportunities for full-time hours across multiple salon locations.

Qualifications

• Excellent communication and customer service skills.
• Prior experience in a customer-facing role.
• Proficiency in computer and booking systems.
• Sales experience; membership-based salon with retail.
• Ability to multitask and stay organized in a fast-paced environment.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Greet clients and maintain a welcoming front desk.
• Book appointments and handle scheduling logistics.
• Answer phone calls and emails promptly and professionally.
• Manage client information in the booking system and process transactions.
• Provide excellent customer service and promote retail offerings.

Skills

Communication

Customer service

Booking systems

Sales

Multitasking

Evenings/weekends

Tools

Booking software

Job description

The Lash Lounge in Winter Park, FL seeks a Front Desk Expert for a part-time role to greet clients, book appointments, and handle front-desk tasks.

You will manage client information in our booking system, handle phone calls and emails, and process financial transactions while delivering outstanding customer service to clients.

Flexibility to work evenings and weekends is required; there may be opportunities for full-time hours across multiple salon locations.