Salon Director: Lead Team & Elevate Client Experience

Sun Tan City; Lawrenceburg (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance options (Medical, etc

Life Insurance & Disability Coverage

Paid Time Off (PTO)

Flexible Scheduling

401(k) with Company Match

Daily Pay Options

Employee Discounts on Products and/or

Job summary

Sun Tan City is seeking a Salon Director to lead and manage the salon operations, staff supervision, hire and training, and ensure an exceptional client experience. You will oversee staffing, scheduling, safety, cleanliness, and adherence to wage laws while driving sales and maintaining company standards.

The role requires strong leadership, a background in management or sales, and the ability to coach teams in a fast-paced environment with a focus on service quality and results.

Qualifications

• College education preferred, but not required.
• Management and/or Sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.
• Strong leadership and coaching abilities.

Responsibilities

• Developing and coaching employees to provide amazing client experiences.
• Following up swiftly on client concerns and issues.
• Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
• Displays a client comes first attitude by holding team members accountable for quality client service.
• Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs.
• Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City.
• Plans, Identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
• Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon.
• Manages salon staffing levels to ensure employee development and maintain salon operational requirements.
• Adherence to applicable wage and hour laws for non-exempt team members and minors.
• Uses all operational tools to plan for and achieve operational excellence in the salon. Tools include labor guidelines, reports, cash management and inventory management.
• Utilizes financial reports to identify and address trends and issues in salon performance.
• Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
• Manage ongoing sales.
• The Salon Director is required to work a 5-day workweek of 40 hours per week. (minimum)
• The Salon Director is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs.

Skills

Management experience

Sales experience

Leadership

Customer service

Team building

Coaching & mentoring

Education

College education preferred

Tools

Word

Excel

Outlook

Job description

Sun Tan City is seeking a Salon Director to lead and manage the salon operations, staff supervision, hire and training, and ensure an exceptional client experience. You will oversee staffing, scheduling, safety, cleanliness, and adherence to wage laws while driving sales and maintaining company standards.

The role requires strong leadership, a background in management or sales, and the ability to coach teams in a fast-paced environment with a focus on service quality and results.