Salon Concierge: Guest Experience & Growth Path

Frenchies of Ventura; Ventura (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus

Paid training

Flexible schedules

Nail Technician opportunities

Product discounts

Service discounts

Continuing education

Job summary

Frenchies Modern Nail Care is seeking a friendly receptionist/concierge in Ventura to welcome guests and handle scheduling with warmth and efficiency. You’ll play a key role in delivering an exceptional guest experience in a stylish, safe environment.

The role supports a dynamic salon culture focused on health, education, and guest satisfaction, with opportunities to grow into nail technician tracks and flexible scheduling. Training is provided to maintain high service standards.

Qualifications

• Minimum 2 years in customer service.
• Preferred experience in a receptionist or concierge role.
• Excellent communication and professional demeanor.
• Strong multitasking and proactive work ethic.
• Friendly, team-oriented attitude.

Responsibilities

• Greet guests warmly and assist with check-in/check-out.
• Manage appointment scheduling and phone inquiries.
• Keep salon clean and uphold high standards.
• Educate guests on the Frenchies Way and ensure seamless experience.
• Promote the Frenchies Polish Pass program and enroll guests.
• Provide attentive service throughout each guest visit.

Skills

Customer service

Receptionist experience

Communication skills

Multitasking

Team player

Job description

Frenchies Modern Nail Care is seeking a friendly receptionist/concierge in Ventura to welcome guests and handle scheduling with warmth and efficiency. You’ll play a key role in delivering an exceptional guest experience in a stylish, safe environment.

The role supports a dynamic salon culture focused on health, education, and guest satisfaction, with opportunities to grow into nail technician tracks and flexible scheduling. Training is provided to maintain high service standards.