Front Desk Concierge — Guest Experience & Growth

Frenchies - Southlake; Southlake (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Opportunities for personal and professional growth

Discounts on services and products

Medical benefits for full time employees

Bonus structure

Job summary

A modern nail care company is seeking a dedicated receptionist/concierge to manage front desk operations and provide exceptional customer service. The ideal candidate should have at least 2 years of customer service experience, strong communication and multi-tasking abilities, and be flexible with their schedule. Join a supportive team in a fun working environment with opportunities for growth and development.

Qualifications

• 2+ years of customer service experience.
• Exceptional customer service and professional phone manner.
• Must be flexible to cover shifts on short notice.

Responsibilities

• Manage all front desk operations including phone and guest services.
• Maintain a clean and professional environment with daily cleaning duties.
• Provide excellent customer experience throughout the guest cycle.

Skills

Customer service excellence

Communication skills

Multi-tasking

Computer proficiency

Job description

A modern nail care company is seeking a dedicated receptionist/concierge to manage front desk operations and provide exceptional customer service. The ideal candidate should have at least 2 years of customer service experience, strong communication and multi-tasking abilities, and be flexible with their schedule. Join a supportive team in a fun working environment with opportunities for growth and development.