Receptionist / Concierge

Frenchies of Ventura; Ventura (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus

Paid training

Flexible schedules

Nail Technician opportunities

Product discounts

Service discounts

Continuing education

Job summary

Frenchies Modern Nail Care is seeking a friendly receptionist/concierge in Ventura to welcome guests and handle scheduling with warmth and efficiency. You’ll play a key role in delivering an exceptional guest experience in a stylish, safe environment.

The role supports a dynamic salon culture focused on health, education, and guest satisfaction, with opportunities to grow into nail technician tracks and flexible scheduling. Training is provided to maintain high service standards.

Qualifications

• Minimum 2 years in customer service.
• Preferred experience in a receptionist or concierge role.
• Excellent communication and professional demeanor.
• Strong multitasking and proactive work ethic.
• Friendly, team-oriented attitude.

Responsibilities

• Greet guests warmly and assist with check-in/check-out.
• Manage appointment scheduling and phone inquiries.
• Keep salon clean and uphold high standards.
• Educate guests on the Frenchies Way and ensure seamless experience.
• Promote the Frenchies Polish Pass program and enroll guests.
• Provide attentive service throughout each guest visit.

Skills

Customer service

Receptionist experience

Communication skills

Multitasking

Team player

Job description

Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience?

At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities.

We Offer

• Monthly bonus based on performance
• Paid training on customer service and nail care education
• Flexible Schedules
• Opportunities to become a Nail Technician
• Employees receive 30% off products and 50% off services
• Continuing education: Being part of the Frenchies system has its perks. Frenchies continuously provides deeper education so that you can continue growing personally and professionally!

Company Culture

• At Frenchies, we cherish a fun, supportive, and health-focused environment.
• Our culture emphasizes a work/life balance through regular team-building events and a commitment to a healthy, clean setting that's free from harsh chemicals.
• This nurturing atmosphere supports your well-being and inspires everyone to thrive professionally and personally in a modern and stylish space.

Concierge Schedule

• AM shifts: 8:30am - 4:00pm
• PM shifts: 12:00pm - 6:00pm

Responsibilities

• Warmly greet guests and assist them with checking in and out
• Efficiently handle appointment scheduling and phone inquiries
• Uphold salon cleanliness and maintain our high standards
• Educate guests on the Frenchies Way and ensure a seamless experience
• Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
• Provide attentive service throughout guests' visits to enhance comfort

Qualifications:

• Minimum of 2 years in customer service
• Preferred experience in a receptionist or concierge role
• Exceptional communication skills and a professional demeanor
• Excellent multitasking abilities and a proactive work ethic
• A friendly, team-oriented attitude

About Frenchies Modern Nail Care

Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit Frenchies you’ll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels.

Core Values

• Healthy: Provide a Healthy environment that contributes to the well-being and self-improvement of all.
• Smart: Commit to smart business practices that embrace growth, change, and evolution.
• Accountable: Deliver our very best in all we do and hold ourselves accountable for results.
• Fun: Promote a positive, ego free, and fun culture where teamwork and transparency thrive.

At Frenchies, you'll love your work, and we'll love you right back.