Salesforce Technical Lead

Global Payments; United States; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunities to grow your skills

Learning and development

Inclusive team environment

Community involvement

Employee assistance program

Global recognition platform

Job summary

Global Payments is seeking a Salesforce Technical Lead to guide the design, development, and delivery of enterprise Salesforce solutions across multi-cloud environments. You will work with business stakeholders and onshore/offshore teams to translate requirements into scalable architectures using Apex, LWC, Flow, and REST/SOAP integrations.

You'll drive secure, compliant implementations with HIPAA, GDPR, PCI DSS, and Salesforce Shield, mentor engineers, and own SDLC activities from planning

Qualifications

• 6+ years of Salesforce experience with 2+ years in a Technical Lead role.
• End-to-end Salesforce implementation experience: architecture, configuration, customization, deployment, post-go-live support.
• Experience with secure enterprise solutions and multi-cloud integration patterns.

Responsibilities

• Lead design, development, and delivery of enterprise Salesforce solutions.
• Architect and review designs, ensure scalability and alignment with business goals.
• Guide SDLC, including planning, configuration, testing, deployment and post-go-live support.

Skills

Salesforce

Technical Lead

Apex

LWC

Aura

Flow

Salesforce APIs

REST

SOAP

Angular

TypeScript

JavaScript

HTML5

Security

HIPAA

GDPR

PCI DSS

Salesforce Shield

SSO

MFA

Jenkins

Salesforce Metadata API

ANT

Data Cloud

Agentforce

Mulesoft

Tools

ANT

Salesforce Metadata API

Jenkins

SVN

Data Cloud

Agentforce

REST APIs

Job description

Job Summary

Job Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Salesforce Technical Lead to join our ever evolving Software Engineering team and help shape the future of global commerce. Global Payments is looking for a Technical Lead for their Salesforce Platform. The candidate will be responsible for creating, evaluating and reviewing designs to meet the needs of the Business and work with development teams to implement. If you are looking for an exciting opportunity to work with a strong development team and with business stakeholders to come up with strategies and solutions to enhance Sales and Servicing process to best in class using Salesforce capabilities, we are interested in meeting you.

What you’ll own:

• Lead the design, development, and delivery of enterprise Salesforce solutions with Agentforce, ensuring scalability, maintainability, and alignment with business goals across multi-cloud environments.
• Drive end-to-end solution architecture using Salesforce platform technologies including Apex, Lightning Web Components (LWC), Aura, Flow, Salesforce APIs, Agentforce, and enterprise integration patterns for secure and high-performing implementations.
• Design and deliver modern user experiences using Angular, TypeScript, JavaScript, HTML5, and Salesforce Lightning UI frameworks, integrating them with Salesforce and external systems through REST/SOAP APIs and middleware.
• Define and implement secure enterprise solutions compliant with HIPAA, GDPR, PCI DSS, Salesforce Shield, encryption standards, and industry best practices for integration, access control, and data protection.
• Lead discovery, requirements gathering, solution scoping, and stakeholder workshops to translate business needs into scalable technical designs and implementation of roadmaps.
• Provide architectural guidance on Salesforce Agentforce-enabled automations, AI-driven workflows, predictive insights, and GenAI use cases to improve productivity, customer engagement, and operational efficiency.
• Own technical design reviews, architecture governance, code quality standards, and implementation oversight across Salesforce, integration, and front-end layers to ensure robust delivery and risk mitigation.
• Guide teams through the full SDLC, including solution estimation, technical planning, configuration, customization, testing, deployment, release management, and post-go-live support.
• Perform advanced code reviews, debugging, performance tuning, and hands‑on development using Apex, Visualforce, LWC, Aura, Flow, JavaScript, and enterprise integration frameworks while mentoring junior engineers.
• Collaborate across onshore/offshore teams, vendors, and business stakeholders to ensure delivery quality, cost efficiency, and alignment with program objectives, while managing scope, risks, and change control.

What you’ll bring:

• 6+ years of Salesforce experience, including at least 2+ years in a Technical Lead role End-to-end implementation experience on the Salesforce platform, including architecture, configuration, customization, deployment, and post-go-live support.
• Ability to lead design workshops and effectively communicate solution options to business and technical stakeholders.
• Hands‑on experience with Salesforce development technologies such as Data Cloud, Agentforce, Apex, Visualforce, Lightning Web Components (LWC), Aura, and Flow.
• Experience with Apex and web technologies including JavaScript, HTML, AngularJS, and TypeScript for modern Salesforce UI and integration needs.
• Strong integration experience using SOAP and REST APIs to connect Salesforce with external systems and enterprise applications.
• Experience implementing CPQ and DocuSign solutions, including configuration and process automation.
• Working knowledge of security controls such as Single Sign-On (SSO), Multi‑Factor Authentication (MFA), and Salesforce Shield for data protection and compliance.
• Experience in release management, source control, and deployment processes using tools such as ANT, Salesforce Metadata API, Jenkins, and SVN.
• Ability to assess system landscapes, identify gaps between current and desired states, and define practical, scalable solutions.
• Hands‑on experience with Agile methodologies, DevOps practices, and the creation of design documents, security workbooks, data dictionaries, and other technical documentation; Salesforce certifications preferred, with a commitment to staying current on platform capabilities and Agentforce-enabled innovations.
• It’s a bonus if you have: Experience with Salesforce Agentforce, Einstein, and AI-enabled workflow automation Exposure to Salesforce AI capabilities, Mulesoft, intelligent automation, and GenAI use cases in enterprise environments. Experience integrating AI-powered solutions with Salesforce CRM, external systems, and business workflows. Understanding of AI governance, data privacy, and responsible use of AI within enterprise Salesforce implementations.

It’s a bonus if you have:

• Experience with Salesforce Agentforce, Einstein, and AI-enabled workflow automation
• Exposure to Salesforce AI capabilities, Mulesoft, intelligent automation, and GenAI use cases in enterprise environments.
• Experience integrating AI-powered solutions with Salesforce CRM, external systems, and business workflows.
• Understanding of AI governance, data privacy, and responsible use of AI within enterprise Salesforce implementations.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Our perks - what we’ll bring for you

• A competitive salary and benefits package that recognizes your contribution
• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance programme to support your wellbeing
• Recognition through a global platform that celebrates your achievements https://jobs.globalpayments.com/en/why-global-payments/benefits/

Eligibility and Work Authorization

Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; We will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test.

Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.

Company Background

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we’re a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Accommodations

Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail]

EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].