Salesforce Technical Architect

Infosys Limited; Charlotte (NC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Long-term Disability

Health and Dependent Care Reimbursement Accounts

401(k) plan

Job summary

Infosys Limited is seeking a qualified candidate for a role focused on optimizing ERP systems and developing solutions. The successful applicant will analyze complex business processes and implement advanced customizations while ensuring adherence to compliance standards.

This position offers opportunities to engage in significant projects that drive organizational efficiency and growth while benefiting from comprehensive health and retirement plans.

Qualifications

• Hands-on design and coding experience in Agentforce.
• Hands-on design and coding experience in Lightning.
• Bachelor’s degree or equivalent required.

Responsibilities

• Analyze complex business processes to identify optimization opportunities.
• Define and develop solution architecture and customization efforts.
• Design and implement advanced customizations on the ERP platform.
• Develop complex integration workflows to connect the ERP system with external applications.
• Implement performance optimization strategies and compliance initiatives.
• Develop documentation for ERP customizations and lead training workshops.

Skills

Design and coding experience in Agentforce

Design and coding experience in Lightning

Education

Bachelor’s degree or foreign equivalent

Job description

Locations: Georgia, New Jersey, North Carolina, Texas, USA.

Overview

The Salesforce organization is dedicated to empowering enterprises with innovative CRM, cloud‑native solutions, Agentic AI, and industry clouds that drive digital transformation and operational excellence. We specialize in leveraging the Salesforce platform along with advanced automation, AI‑driven insights, and ecosystem integrations to build scalable, secure, and customer‑centric environments. Our solutions enable organizations to achieve agility, efficiency, and sustainable growth in an increasingly connected world. We foster a culture of continuous learning and professional development, ensuring that our team thrives in a dynamic and supportive environment.

Responsibilities

• Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards
• Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
• Design and implement advanced customizations based on the ERP platform’s capabilities and limitations, and develop critical software applications in collaboration with the development team
• Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large‑scale data migration strategies to ensure data integrity
• Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives through audits, to uphold security protocols and industry standards
• Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups to ensure effective knowledge transfer

Contributions to the Team

• Expertise in ERP systems, architecture, and advanced customization techniques
• Ability to design complex integration solutions and guide large‑scale data migrations
• Proactive problem‑solving to streamline complex requirements
• A strategic mindset to align technical solutions with business goals and market trends
• Deep understanding of compliance requirements, security protocols, and performance optimization methodologies
• Sector specific expertise for high‑quality project delivery

Required Skill and Experience

• Hands of design and coding experience in Agentforce
• Hands of design and coding experience in Lightning

Preferred Skill and Experience

• Banking and Wealth management experience (nice to have)

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.

Benefits

• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.