Salesforce Technical Architect with Agentforce

LTM; Edison (NJ); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Comprehensive medical plan

Short-term and long-term disability coverage

401(k) plan with company match

Life insurance

Vacation time, sick leave, paid holidays

Paid paternity and maternity leave

Job summary

LTM is seeking a Salesforce Forward Deployed Salesforce Engineer (FDSE) in Edison, NJ to partner with enterprise clients in designing and delivering Salesforce solutions. This role encompasses technical depth, business acumen, and stakeholder leadership, requiring approximately 50% solution design and 30% stakeholder management.

Candidates should possess 10 years of Salesforce experience, focusing on Sales and Service Clouds. Benefits include comprehensive medical coverage, a 401(k) plan, and generous leave policies.

Qualifications

• 10 years of hands-on Salesforce experience in Sales Cloud, Service Cloud, Marketing Cloud, or Data Cloud.
• Experience shipping features, configuring data models, integrating external systems, and troubleshooting production issues.
• Deep expertise in at least two Salesforce cloud solutions.
• Proficiency with SQL and data modeling; comfortable with APIs.
• Familiarity with cloud infrastructure, compliance frameworks, and adjacent technologies.

Responsibilities

• Conduct deep-dive discovery with executive stakeholders to uncover pain points.
• Design end-to-end solutions across Salesforce clouds.
• Lead delivery teams through design, build, test, and launch phases.
• Drive user adoption by designing embedded experiences.
• Present technical strategy to non-technical audiences.

Skills

Sales Cloud architecture

Service Cloud configuration

Marketing Cloud engagement

SQL

API-first architecture

Job description

Job Title

Salesforce Forward Deployed Salesforce Engineer (FDSE)

Location

Edison, NJ

Role Overview

The FDSE partners with enterprise clients to design, architect, and deliver native Salesforce solutions that drive measurable business outcomes. You’ll work directly with C‑suite and technical stakeholders, make high‑stakes decisions under uncertainty, and own client success across discovery, design, delivery, and adoption phases. This role balances technical depth with business acumen and stakeholder leadership. You’ll spend approximately: 50% designing solutions and solving technical problems, 30% communicating strategy and managing stakeholders, and 20% ensuring adoption and measuring outcomes.

Key Responsibilities

• Conduct deep‑dive discovery with executive business and IT stakeholders to uncover real pain points, and quantify business impact, cost savings, revenue uplift, and risk reduction.
• Translate business problems into technical requirements while navigating organizational politics, budgets, and approval chains.
• Build trust with skeptics (CFO, CIO, compliance) by addressing their specific concerns and acknowledging constraints.
• Navigate competing stakeholder interests and drive alignment toward a unified solution vision.
• Design end‑to‑end solutions across Salesforce clouds: Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, and Cloud integration platforms.
• Make disciplined trade‑offs between speed, quality, cost, and scope while protecting MVP scope against scope creep; own data architecture decisions, data models, identity resolution, data quality gates, integration patterns, and security‑compliance implications.
• Design phased roadmaps with clear gating criteria, risk mitigations, and stakeholder checkpoints; identify expansion opportunities and position multi‑year strategic roadmaps for upsell and client value growth.
• Lead delivery teams (engineers, data engineers, admins) through design, build, test, and launch phases.
• Make high‑stakes decisions with incomplete information, data quality gaps, external dependencies, resource constraints, and stakeholder changes.
• Identify technical risks early, propose concrete mitigations, establish gating criteria, and escape appropriate.
• Drive user adoption by designing embedded experiences, measuring KPIs, iterating on feedback, and building stakeholder confidence.
• Present technical strategy to non‑technical audiences; translate ROI impact for different stakeholders (CFO, CIO, sales leader, etc.).
• Deliver status updates, escalation memos, and risk communications with clarity and executive presence.
• Listen deeply to stakeholder feedback and adapt approach without defensiveness.
• Mentor junior engineers and model technical excellence, decision‑making discipline, and customer obsession.

Required Qualifications

• 10 years of hands‑on Salesforce experience in Sales Cloud, Service Cloud, Marketing Cloud, or Data Cloud.
• Experience shipping features, configuring data models, integrating external systems, and troubleshooting production issues.
• Deep expertise in at least two of the following: Sales Cloud architecture, Service Cloud configuration, Marketing Cloud engagement, or Engagement solutions.
• Proficiency with SQL and data modeling; comfortable with APIs, API‑first architecture; able to design pseudocode or explain data pipelines.
• Familiarity with cloud infrastructure, databases, identity management, and compliance frameworks; comfortable asking smart questions about adjacent technologies, AI/ML, security, and governance.

Benefits and Perks

• Comprehensive medical plan (covering medical, dental, vision).
• Short‑term and long‑term disability coverage.
• 401(k) plan with company match.
• Life insurance.
• Vacation time, sick leave, paid holidays.
• Paid paternity and maternity leave.

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job‑related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation such as an annual performance‑based bonus, sales incentive pay, and other forms of bonus or variable compensation.

Equal Opportunity Statement

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family‑care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.