Salesforce Systems Administrator – Hybrid (Nonprofit)

MAZON: A Jewish Response to Hunger; California; Hybrid; USD 85,000 - 87,000; Full time

Benefits offered by this job

Medical insurance

Life/Disability/AD&D insurance

401K with employer match

FSA participation

Dental

Vision

AFLAC group rate

Generous vacation

Sick time

Holidays incl Jewish holidays

Early Fridays for Shabbat

Job summary

MAZON: A Jewish Response to Hunger, a national advocacy organization based in the United States, seeks a Systems Administrator to manage Salesforce and related platforms, driving process improvements and data integrity. The role works in a hybrid Los Angeles office, collaborating with staff and external partners to deliver strategic IT initiatives.

You will configure, customize, and optimize Salesforce using declarative tools, build reports and dashboards, and support end-user adoption while

Qualifications

• Minimum of 3 years of experience as a Salesforce Administrator.
• Experience in gathering and documenting business requirements and translating them into technical specifications.
• Advanced proficiency with declarative tools (Lightning App Builder, Flows, Custom Objects, Permission Sets) and basic familiarity with API integrations or SQL.
• Experience with non-profit platforms and the non-profit ecosystem.
• Excellent communication (written and verbal) and interpersonal skills, with the ability to collaborate with technical and non-technical stakeholders.
• Proven analytical and problem-solving abilities.
• Ability to work independently and as part of a team, and to manage multiple projects simultaneously.
• Flexibility and adaptability when interacting with diverse personalities.

Responsibilities

• Administer and maintain Salesforce and other platforms, including user setup, security configurations, object and field creation, page layouts, workflows, validation rules, and other declarative functionalities.
• Collaborate with staff and external partners to gather requirements and identify Salesforce process improvements.
• Translate organizational needs into actionable user stories for configuration and development.
• Build Salesforce solutions using Flows, Process Builder, reports, and dashboards.
• Manage user support requests and provide training and documentation to boost adoption.
• Maintain data quality and integrity through audits, cleansing, and governance practices.
• Validate integrations across systems to ensure accurate data flows.
• Partner with internal teams and consultants on complex Salesforce projects and UAT.
• Stay updated on Salesforce releases and assess impact for enhancements.
• Manage sandbox environments for development and testing.
• Support IT tickets for Mac desktops, phone systems, and cloud solutions with vendors.

Skills

Salesforce Administration

Requirements gathering

Lightning App Builder

Flows

APIs / SQL basics

Non-profit experience

Communication

Team collaboration

Data governance

Tools

DataGroomr

Apsona

Conga

Zapier

Apex

Visualforce

CSS

HTML

Job description

MAZON: A Jewish Response to Hunger, a national advocacy organization based in the United States, seeks a Systems Administrator to manage Salesforce and related platforms, driving process improvements and data integrity. The role works in a hybrid Los Angeles office, collaborating with staff and external partners to deliver strategic IT initiatives.

You will configure, customize, and optimize Salesforce using declarative tools, build reports and dashboards, and support end-user adoption while