Systems Administrator

MAZON: A Jewish Response to Hunger; California; Hybride; USD 85 000 - 87 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Life/Disability/AD&D insurance

401K with employer match

FSA participation

Dental

Vision

AFLAC group rate

Generous vacation

Sick time

Holidays incl Jewish holidays

Early Fridays for Shabbat

Résumé du poste

MAZON: A Jewish Response to Hunger, a national advocacy organization based in the United States, seeks a Systems Administrator to manage Salesforce and related platforms, driving process improvements and data integrity. The role works in a hybrid Los Angeles office, collaborating with staff and external partners to deliver strategic IT initiatives.

You will configure, customize, and optimize Salesforce using declarative tools, build reports and dashboards, and support end-user adoption while

Qualifications

• Minimum of 3 years of experience as a Salesforce Administrator.
• Experience in gathering and documenting business requirements and translating them into technical specifications.
• Advanced proficiency with declarative tools (Lightning App Builder, Flows, Custom Objects, Permission Sets) and basic familiarity with API integrations or SQL.
• Experience with non-profit platforms and the non-profit ecosystem.
• Excellent communication (written and verbal) and interpersonal skills, with the ability to collaborate with technical and non-technical stakeholders.
• Proven analytical and problem-solving abilities.
• Ability to work independently and as part of a team, and to manage multiple projects simultaneously.
• Flexibility and adaptability when interacting with diverse personalities.

Responsabilités

• Administer and maintain Salesforce and other platforms, including user setup, security configurations, object and field creation, page layouts, workflows, validation rules, and other declarative functionalities.
• Collaborate with staff and external partners to gather requirements and identify Salesforce process improvements.
• Translate organizational needs into actionable user stories for configuration and development.
• Build Salesforce solutions using Flows, Process Builder, reports, and dashboards.
• Manage user support requests and provide training and documentation to boost adoption.
• Maintain data quality and integrity through audits, cleansing, and governance practices.
• Validate integrations across systems to ensure accurate data flows.
• Partner with internal teams and consultants on complex Salesforce projects and UAT.
• Stay updated on Salesforce releases and assess impact for enhancements.
• Manage sandbox environments for development and testing.
• Support IT tickets for Mac desktops, phone systems, and cloud solutions with vendors.

Connaissances

Salesforce Administration

Requirements gathering

Lightning App Builder

Flows

APIs / SQL basics

Non-profit experience

Communication

Team collaboration

Data governance

Outils

DataGroomr

Apsona

Conga

Zapier

Apex

Visualforce

CSS

HTML

Description du poste

Inspired by Jewish values and ideals, MAZON: A Jewish Response to Hunger is a national advocacy organization working to end hunger among people of all faiths and backgrounds in the United States and Israel.

Formore than40 years, MAZON has worked to ensure that laws, policies, and regulations governing access to food are available, accessible, and meaningful to all those in need. Our focus areas include college students, immigrants, Indigenous communities, members of the LGBTQ+ community, military families, the people of Puerto Rico, single mothers, and veterans. Our efforts are designed to provide people with the resources they need in a manner that is dignified and without judgment.All people - regardless of circumstance - must have access to adequate, nutritious food, while retaining their choice, agency, and dignity.

MAZON is a leading national voice on anti-hunger issues. We work independently and in coalition with partners to protect and strengthen government nutrition programs that help people put food on the table, explore innovative solutions to persistent challenges to food security, and undertake unique strategies to bring such solutions to fruition. We educate communities across the country about the reality of hunger and how they can join us to help end it. We also provide funding to expand advocacy, training, and resources to nonprofit organizations across the United States and Israel, which includes a range of partnerships with local advocacy groups, food banks, legal-service organizations, and statewide coalitions.

Position Overview:

We are seeking a highly motivated and experienced Systems Administrator to join our Team. This role is responsible for the technical administration of our platforms and connecting organizational needs with technical solutions. The Systems Administrator will optimize our system implementations, ensure data integrity, enhance user adoption, and collaborate with internal and external stakeholders to deliver strategic initiatives.

This position is based in our Los Angeles office in a hybrid remote/in-office environment. This position is covered by a collective bargaining agreement.

Duties and Responsibilities:

• Administer and maintain our Salesforce and other platforms, including user setup, security configurations, object and field creation, page layouts, workflows, validation rules, and other declarative functionalities.
• Work with the Deputy Director of Information Technology to collaborate with internal staff and external partners to gather and analyze requirements, identifying opportunities to leverage Salesforce for process improvement and efficiency gains.
• Assist in translating organizational needs into precise, actionable requirements and user stories for Salesforce configuration and development.
• Help build Salesforce solutions, including configuring Flows, Process Builder, reports, and dashboards to support organizational objectives.
• Help manage user support requests, troubleshoot issues, and provide training and documentation to foster user adoption and maximize platform utilization.
• Assist with maintaining data quality and integrity within Salesforce and other platforms through regular audits, data cleansing activities, and established data governance practices.
• Navigate multiple systems to ensure overall solution-level data hygiene by validating that all system integrations are working correctly and sending/receiving the appropriate data.
• Collaborate with internal team members and external consultants on more complex Salesforce projects, participating in sprint planning and user acceptance testing (UAT).
• Stay up-to-date with Salesforce and other platform releases and new features, assessing their impact and recommending enhancements to optimize platform functionality.
• Assist in managing sandbox environments for development and testing new features or configurations.
• Assist in managing IT tickets for Mac desktop support, phone systems, and other cloud-based technology solutions by collaborating with outsourced IT and phone vendors who provide the expertise needed to resolve user support requests.
• Perform other related duties as assigned.

Qualifications:

• Minimum of 3 years of experience as a Salesforce Administrator
• Experience in gathering and documenting business requirements and translating them into technical specifications.
• Advanced proficiency with declarative tools (Lightning App Builder, Flows, Custom Objects, Permission Sets) and basic familiarity with API integrations or SQL.
• Experience with non-profit platforms and the non-profit ecosystem.
• Excellent communication (written and verbal) and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
• Proven analytical and problem-solving abilities.
• Ability to work independently and as part of a team, and to manage multiple projects simultaneously.
• Flexibility and adaptability in various situations when interacting with many different personalities.

Preferred Qualifications:

• Additional Salesforce certifications (e.g., Salesforce Certified Platform Administrator II, Salesforce Platform App Builder, Salesforce Certified Platform Developer, Salesforce Certified Agentforce Sales Consultant) are a plus.
• Familiarity with data cleansing and integration tools like DataGroomr, Apsona, Conga and Zapier is a plus.
• Familiarity with Apex programming language and Visualforce is a plus.
• Familiarity with CSS and HTML is a plus.

Compensation and Benefits:

MAZON offers a compensation package with a competitive salary range of $85,000 to $87,000 annually.

• comprehensive medical insurance
• Life/Disability/AD&D insurance
• 401K plan with an employer match
• FSA participation
• dental
• vision
• AFLAC insurance at a discounted group rate
• very generous vacation
• sick time plan
• holiday schedule, including all major Jewish holidays
• we close early on Fridays in observance of Shabbat

We have a fun office environment (even virtually!) and a fantastic team who are dedicated to the meaningful work we do.

EQUAL OPPORTUNITY EMPLOYER

MAZON is an equal opportunity/affirmative action employer committed to diversity and inclusion, and encourages applications from all qualified individuals, including people of color, people with disabilities, people of all gender identities, people of all races and national origins, veterans and LBGTQIA individuals. We strive for a diverse workforce, and we acknowledge that our diversity also comes from our experiences and perspectives. We want all staff and team members to be treated with respect and dignity. We are committed to ensuring that you can carry out your assigned mission in an environment that is free from discrimination and harassment