Salesforce Solutions Consultant – AI-Driven Customer Growth

Deloitte France; Los Angeles (CA); On-site; USD 86,000 - 170,000; Full time

Job summary

Deloitte is seeking a Consultant on the Sales & Service team to support Salesforce programs, translating patient and provider support needs into scalable Salesforce solutions. You will elicit and document business requirements, manage requirements through delivery, and drive functional design across patient support workflows.

Based in Los Angeles, the role requires 2+ years in consulting or industry experience, 2+ Salesforce full lifecycle implementations, and travel up to 50%.

Qualifications

• 2+ years of consulting and/or industry experience.
• 2+ full life-cycle Salesforce implementations.
• Expertise in at least one Salesforce cloud: Sales Cloud, Service Cloud, Experience Cloud, or Health Cloud.
• Bachelor's degree in computer science, information systems, or a technology field; or equivalent years of experience.
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available.

Responsibilities

• Elicit and document business requirements, manage requirements through delivery, and drive functional design across patient support workflows.
• Partner with business and clinical stakeholders to translate needs into scalable Salesforce solutions.

Skills

Consulting experience

Salesforce implementations

Stakeholder collaboration

Travel willingness

Sponsorship availability

Education

Bachelor's degree in CS/IS or equivalent

Tools

Salesforce platforms

CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics)

CPQ technologies (BigMachines, Apttus, Cameleon)

Job description

Deloitte is seeking a Consultant on the Sales & Service team to support Salesforce programs, translating patient and provider support needs into scalable Salesforce solutions. You will elicit and document business requirements, manage requirements through delivery, and drive functional design across patient support workflows.

Based in Los Angeles, the role requires 2+ years in consulting or industry experience, 2+ Salesforce full lifecycle implementations, and travel up to 50%.