Salesforce Patient Services Consultant, Life Sciences Cloud

Deloitte France; Pittsburgh (Allegheny County); On-site; USD 87,000 - 171,000; Full time

Job summary

Deloitte’s Sales & Service team seeks a Salesforce Patient Services Consultant to help Life Sciences clients improve patient engagement, streamline service operations, and support broader transformation initiatives across the patient journey.

You will contribute to strategy, process design, and technology-enabled delivery, translating needs into practical Salesforce solutions and working with cross-functional teams to achieve scalable outcomes in enrollment, hub services, and patient support

Qualifications

• 2+ years of consulting or client-facing experience.
• 1+ full life-cycle Salesforce implementation.
• 1+ year of experience with Salesforce Health Cloud or Life Sciences Cloud in a Patient Services environment.
• 1+ year of experience supporting Salesforce solution design in at least 2 of: data structures, integration concepts, security considerations, and platform configuration.
• Bachelor's degree or equivalent years of experience.
• Ability to travel 50% on average based on client work.
• Limited immigration sponsorship may be available.

Responsibilities

• Translating business requirements into Salesforce solution designs addressing patient enrollment, hub services, case management, benefits investigation, and patient support workflows.
• Gathering and documenting technical requirements, helping develop solution designs, and contributing to recommendations for Salesforce Life Sciences Cloud implementations.
• Collaborating with business, technology, and delivery stakeholders to align solutions with patient services objectives and program constraints.

Skills

Consulting experience

Client-facing experience

Team collaboration

Deadline-driven

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Life Sciences Cloud

Salesforce

Job description

Deloitte’s Sales & Service team seeks a Salesforce Patient Services Consultant to help Life Sciences clients improve patient engagement, streamline service operations, and support broader transformation initiatives across the patient journey.

You will contribute to strategy, process design, and technology-enabled delivery, translating needs into practical Salesforce solutions and working with cross-functional teams to achieve scalable outcomes in enrollment, hub services, and patient support