Salesforce Solutions Architect (Open)

Global Payments; Atlanta (GA); On-site; GBP 90,000 - 130,000; Full time

Job summary

Global Payments is seeking an experienced Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, focusing on CDD lifecycle transformation and strong AI integration. The role requires deep Salesforce expertise, leadership across transformation projects and the ability to translate technical concepts for senior stakeholders.

The individual will drive scalable, innovative Salesforce solutions, partner with Product Owners and QA, and

Qualifications

• 6+ years in Salesforce architecture and development
• Experience leading large-scale Salesforce transformations
• Strong communication with non-technical stakeholders

Responsibilities

• Architect and deliver scalable Salesforce solutions aligned with business goals
• Apply AI capabilities to automation, analytics and intelligent workflows
• Lead Salesforce architecture for core implementation and transformation initiatives
• Translate complex Salesforce concepts into clear designs for stakeholders and developers
• Represent the Salesforce function in director-level forums and decision processes
• Drive initiatives independently and seek continuous improvements
• Collaborate with Product Owners, QA, Sales Ops and other architects

Skills

Salesforce Architecture

Lightning Experience

Apex

Flow

APIs

LWC

Data 360

OmniStudio

MuleSoft

Power BI

AI integration

Stakeholder comms

Leadership

Agentforce

Education

Salesforce Certifications

Tools

Agentforce

MuleSoft

Job description

About the team

Ready to take your career global? Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

We are seeking a highly experienced and visionary Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, starting with the transformation of our Customer Due Diligence (CDD) lifecycle. This is a permanent role with a broad remit across all Salesforce domains, with a strong emphasis on AI integration, thought leadership, and cross-functional enablement.

Key Responsibilities

• Architect and deliver scalable, extensible Salesforce solutions that align with business goals and demonstrate innovation and leadership.
• Apply AI capabilities to enhance automation, predictive analytics, and intelligent workflows across Salesforce.
• Lead the Salesforce architecture for our core implementation and key transformation initiatives, including Agentforce, Data 360, LWC, Flow, Apex, APIs, and reporting.
• Translate complex Salesforce concepts into clear, actionable designs for non-technical stakeholders and developers.
• Confidently deputise and represent the Salesforce function in director-level forums and decision-making processes.
• Drive initiatives independently, anticipate challenges, and continuously seek improvement opportunities.
• Collaborate closely with Product Owners, QA, Sales Ops, and other architects to ensure cohesive delivery.

What you bring

• Technical Expertise
• Agentforce +1 year
• Data 360 Lightning Web Components (LWC), Aura, Apex, Flow, APIs, Reporting + 6 years
• Extensive Salesforce Lightning Experience and declarative tools + 6 years
• Agentforce Revenue Management (formerly revenue Cloud is desirable)
• OmniStudio and Salesforce financial services cloud (essential)
• Financial Services Cloud, Agentforce, MuleSoft, Power BI (desirable)
• Certifications Salesforce Technical Architect Platform Developer II CPQ and other specialist certifications (preferred)
• Experience 6+ years in Salesforce architecture and development, consulting background preferable
• Significant, large scale implementation experience in a fast paced change environment
• Experience in Agentforce and Data 360
• Proven track record in fintech or financial services environments
• Personal Attributes
• Passionate about personal development and continuous learning.
• Resilient and committed to delivering high-impact outcomes.
• Exceptional ability to engage with technical and non-technical audiences.
• Demonstrates a proactive growth mindset and ownership of initiatives.
• Able to deputise for directors and represent the Salesforce function confidently.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

About the team (Enterprise Operations)

In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions to provide optimal efficiency to our people, clear data insights and a simple-to-use, friendly Salesforce platform.

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems.

Accommodations

Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail]

EEOC Statement

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].

About us

Our team of 27000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500 company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises.