Sales Manager-Merchant Regional (U.S. West Coast)

Global Payments; California (MO); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Global Payments is seeking a Sales Manager Merchant Regional to lead our Merchant Services team on the US West Coast. The role focuses on coaching, recruiting, and mentoring while driving new and expanded business across key market segments.

You will develop sales plans, set objectives, and monitor performance to meet growth targets, working with senior management to ensure customer success and long-term relationships. Occasional travel is required.

Qualifications

• Bachelor’s degree or equivalent.
• Strong management, organizational, team building, coaching and mentoring skills.
• In-depth knowledge of Worldpay products and services.
• Excellent negotiation and communication skills.

Responsibilities

• Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development and mentoring.
• Monitors staff performance, documents progress and coordinates with HR on related issues.
• Responsible for activities involved in selling products and services, developing new accounts and expanding existing accounts.
• Directs resources cost-effectively and supports sales executives with tools and resources.
• Develops sales plans, goals, strategies and objectives to meet growth targets.
• Implements and executes sales policies and practices and oversees trade show participation.

Skills

Leadership

Sales management

Negotiation

Strategic planning

Analytical skills

Education

Bachelor's degree

Tools

Worldpay product knowledge

Job description

Job Description Note: A successful candidate will reside in the US West Coast area. Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Sales Manager Merchant Regional to join our ever evolving Merchant Services team and help shape the future of global commerce.

What you’ll own

• Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development and mentoring.
• Monitors staff performance, works with employees to implement goals and document progress, approves incentive compensation calculations and works with Human Resources on employee related issues.
• Responsible for activities involved in selling products and/or services, developing new accounts and/or expanding existing accounts.
• Directs resources in a cost-effective, innovative manner including assisting sales executives in effective use of resources and tools.
• Participates in establishing financial goals, objectives and measurements to meet growth targets.
• Develops sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Identifies critical market segments through market research and competitor analyses and recommends sales strategies for improvement.
• Implements and executes sales policies and practices.
• Oversees trade show participation and participates in planning of sales meetings.
• Prepares sales production reports for senior management.
• Participates in building, packaging and price setting with members of management to meet market needs.
• Monitors client survey results to ensure positive client relationships and satisfaction and responds to any negative criticism.
• Ensures development and maintenance of long-term relationships with client base.
• Instills a belief in the company's vision, mission and goals and works to establish Worldpay as an industry expert and leader.
• Encourages staff to participate in product/service as well as industry related educational opportunities to strengthen and improve skill levels and ability to service customers.
• May assist sales executives in attaining revenue goals including the development of tactical and strategic plans to create and close product/service opportunities.
• Other related duties assigned as needed.

What you’ll bring

• Bachelor’s degree or the equivalent combination of education, training, or work experience.
• Requires strong management, organizational, team building, coaching and mentoring skills.
• Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence.
• In-depth knowledge of Worldpay products and services.
• General knowledge of financial and/or payment solutions technology including systems, applications and banking practices.
• Requires expert negotiation and communication skills, both written and verbal.
• Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations.
• Ability to communicate effectively with all levels of management in an organized, professional manner.
• Skill in productivity, planning and workload management.
• Requires solid decision-making and problem solving skills.
• Analytical skills are required to determine client business needs and requirements.
• Ability to remain calm under various levels of pressure.
• Ability to show established track record of involvement in industry trade groups preferred.
• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public.
• Ability to identify, address and resolve employee related issues.
• Travel is required.

Think like a client

We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do.

Act like an owner

We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact.

Empowered

You use our initiative, taking calculated and thoughtful risks to progress.

Win as one team

We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you?

Then you sound like a Globalpayer.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test.

In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position.

Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems.

If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success.

Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail]

EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].