Salesforce Solution Architect

EPAM Systems; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

EPAM Systems is seeking an experienced Salesforce Solution Architect to shape enterprise-scale Salesforce solutions. You will translate business needs into secure, scalable architectures and guide programs from discovery through implementation and improvement.

You will collaborate with clients, stakeholders, and engineering teams to establish direction, governance, and measurable business value, while mentoring engineers and driving reusable assets across projects.

Qualifications

• 7+ years of experience delivering CRM or enterprise application solutions, with strong hands-on Salesforce expertise.
• 3+ years in a Salesforce architecture or comparable technical leadership role on complex, multi-cloud programs.
• Strong practical expertise across core Salesforce portfolio: Sales Cloud, Service Cloud, and Experience Cloud; hands-on with at least one of Agentforce, Salesforce AI, Data Cloud, Revenue Cloud, Marketing Cloud, Health Cloud, Life Sciences Cloud, or industry clouds.
• Understanding of Salesforce development and configuration capabilities: Apex, Lightning Web Components, Flow, APIs, event-driven patterns.
• Experience with architecture governance, non-functional requirements, DevOps/CI-CD, environment strategy, data migration, release management.
• Ability to communicate architecture decisions and trade-offs clearly to executives and engineers.
• Proven client-facing, facilitation, consulting, and stakeholder management skills.

Responsibilities

• Lead end-to-end architecture and solution design for complex Salesforce transformation programs.
• Drive discovery workshops, assess requirements, and define target-state architecture and delivery roadmaps.
• Define application, integration, data, security, and environment strategies aligned with standards.

Skills

Salesforce architecture

CRM solutions

Apex

Lightning Web Components

Flow

APIs

CI/CD

DevOps

architecture governance

data models

Tools

MuleSoft

Tableau

Slack

ERP integrations

data platforms

hyperscale cloud services

Job description

We are seeking an experienced Salesforce Solution Architect to shape and deliver enterprise-scale solutions across the Salesforce ecosystem. In this role, you will translate complex business and technology needs into secure, scalable, and maintainable architectures, guiding programs from discovery and presales through implementation and continuous improvement. You will work with clients, business stakeholders, engineering teams, and platform leaders to establish solution direction, architectural governance, and measurable business value.ResponsibilitiesLead end-to-end architecture and solution design for complex Salesforce transformation programsDrive discovery workshops, assess business and technical requirements, and define target-state architecture and delivery roadmapsDesign scalable solutions across the core Salesforce portfolio, including Sales Cloud, Service Cloud, and Experience Cloud, together with one or more advanced capabilities such as Agentforce and Salesforce AI, Data Cloud, Revenue Cloud, Marketing Cloud, Health Cloud, Life Sciences Cloud, or other industry solutionsDefine application, integration, data, security, identity, and environment strategies aligned with enterprise architecture standardsArchitect AI-powered agents and workflows, including grounding, prompt and action design, trust controls, human oversight, observability, and responsible AI considerationsDesign customer data solutions covering ingestion, harmonization, identity resolution, segmentation, activation, analytics, and governanceShape quote-to-cash and revenue lifecycle solutions, including product catalog, pricing, configuration, contracts, orders, billing, and integrations with ERP and finance platformsProvide architectural leadership throughout delivery, review solution designs, manage technical risks, and ensure adherence to Salesforce and engineering best practicesGuide integration patterns using APIs, events, middleware, and enterprise integration platforms such as MuleSoftPartner with delivery leaders and stakeholders on estimates, scope, trade-offs, non-functional requirements, and release planningSupport presales activities by shaping solutions, contributing to proposals, estimates, presentations, and technical client discussionsMentor engineers and architects, promote reusable assets, and contribute to communities of practice and capability developmentRequirements7+ years of experience delivering CRM or enterprise application solutions, including strong hands-on Salesforce expertise3+ years in a Salesforce architecture or comparable technical leadership role on complex, multi-cloud programsDemonstrated experience designing Salesforce data models, sharing and security models, integrations, and scalable platform solutionsStrong practical expertise across the core Salesforce portfolio, including Sales Cloud, Service Cloud, and Experience Cloud, is required. In addition, hands-on experience with at least one of the following is required: Agentforce and Salesforce AI, Data Cloud, Revenue Cloud, Marketing Cloud, Health Cloud, Life Sciences Cloud, or another Salesforce industry cloudStrong understanding of Salesforce development and configuration capabilities, including Apex, Lightning Web Components, Flow, APIs, and event-driven patternsExperience with architecture governance, non-functional requirements, DevOps and CI/CD, environment strategy, data migration, and release managementAbility to communicate architecture decisions and trade-offs clearly to both executive and engineering audiencesProven client-facing, facilitation, consulting, and stakeholder management skillsEnglish proficiency at B2 level or higherNice to haveExperience with Salesforce Life Sciences, Health, Financial Services, Communications, Manufacturing, Automotive, or Consumer Goods solutionsKnowledge of AI governance, prompt engineering, agent testing, model evaluation, and production monitoringExperience with MuleSoft, Tableau, Slack, ERP, data platforms, or hyperscale cloud servicesExperience with Salesforce CPQ, Revenue Cloud Advanced, contract lifecycle management, or billing platformsSalesforce certifications such as Application Architect, System Architect, Data Cloud Consultant, Revenue Cloud Consultant, or relevant Agentforce credentialsExperience leading architecture boards, centers of excellence, or enterprise platform governanceWe offerCompetitive compensation depending on experience and skillsVariety of projects within one companyBeing a part of a project following engineering excellence standardsIndividual career path and professional growth opportunitiesInternal events and communitiesFlexible work hours