Salesforce CRM and Experience Cloud Architect

Komforce Pty Ltd.; San Francisco (CA); On-site; USD 185,000 - 369,000; Full time

Job summary

Komforce Pty Ltd. in the US is seeking a senior Salesforce CRM and Experience Cloud Architect to lead solution architecture on a strategic Salesforce engagement in the US.

This role requires deep Salesforce CRM and Experience Cloud expertise, the ability to guide architecture decisions across multiple stakeholders, and hands-on delivery of complex integration and security designs.

Qualifications

• 8+ years hands-on Salesforce experience.
• 3+ years operating as a Solution Architect or Technical Architect.
• Proven delivery of Salesforce CRM implementations (Sales Cloud and/or Service Cloud).
• Strong Experience Cloud architecture and delivery experience.
• Solid integration architecture experience across enterprise environments.
• Based in or authorized to work in the US.
• Demonstrated ability to present to and influence senior stakeholders.

Responsibilities

• Define end-to-end Salesforce architecture spanning core CRM (Sales Cloud/Service Cloud) and Experience Cloud.
• Lead architecture workshops with business and technical stakeholders.
• Translate business requirements into scalable, secure Salesforce solutions.
• Own the solution blueprint, data model, sharing model, and integration strategy.
• Architect Experience Cloud sites for customer, partner, or community use cases.
• Provide technical governance, including code review oversight and design-pattern standards.
• Guide development teams on best practices across Apex, LWC, and declarative tools.
• Define integration architecture between Salesforce and external systems.
• Lead architecture discussions with client stakeholders and present trade-off analyses to decision-makers.
• Collaborate across business, product, and engineering teams throughout delivery.

Skills

Salesforce CRM

Experience Cloud

Solution Architecture

Apex

LWC

Data modelling

Integration architecture

Stakeholder communication

Security design

Cloud architecture

Tools

Salesforce APIs

Experience Cloud design

Job description

About The Role

We are looking for a senior Salesforce CRM and Experience Cloud Architect to lead solution architecture and technical delivery on a strategic Salesforce engagement in the US. This is a contract engagement for someone who can own the architecture end-to-end, from core CRM design through to customer and partner-facing Experience Cloud portals.

The right candidate combines deep Salesforce CRM expertise with strong Experience Cloud implementation experience and the confidence to lead architectural decisions across a complex, multi-stakeholder environment.

What You'll Do

• Define the end-to-end Salesforce architecture spanning core CRM (Sales Cloud/Service Cloud) and Experience Cloud
• Lead architecture workshops with business and technical stakeholders
• Translate business requirements into scalable, secure Salesforce solutions
• Own the solution blueprint, data model, sharing model, and integration strategy
• Architect Experience Cloud sites for customer, partner, or community use cases
• Provide technical governance, including code review oversight and design-pattern standards
• Guide development teams on best practices across Apex, LWC, and declarative tools
• Define integration architecture between Salesforce and external systems
• Lead architecture discussions with client stakeholders and present trade-off analyses to decision-makers
• Collaborate across business, product, and engineering teams throughout delivery

What We're Looking For

Must-Have

• 8+ years of hands-on Salesforce experience
• 3+ years operating as a Solution Architect or Technical Architect
• Proven delivery of Salesforce CRM implementations (Sales Cloud and/or Service Cloud)
• Strong hands-on Experience Cloud architecture and delivery experience
• Solid integration architecture experience across enterprise environments
• Based in or authorized to work in the US
• Demonstrated ability to present to and influence senior stakeholders

Technical Depth

• Apex, Lightning Web Components (LWC), and Flow
• Experience Cloud site design, templates, and component customization
• Security model design, including sharing rules, community licenses, and field-level security
• Integration architecture and API-led connectivity patterns
• Data modelling and large data volume strategies

Preferred Certifications

• Salesforce Certified Application Architect
• Salesforce Certified System Architect
• Salesforce Certified Experience Cloud Consultant

NICE TO HAVE

• Experience with self-service or partner portal implementations at scale
• Background in regulated or enterprise industries
• Experience with Agile or SAFe delivery frameworks

What Sets You Apart

• Strong architectural decision-making and the ability to defend trade-offs clearly
• Comfort navigating ambiguity in large, complex enterprise programmes
• Excellent documentation and stakeholder communication skills
• Strategic mindset balanced with a bias toward delivery and execution