Salesforce Solution Architect

EPAM Systems, Inc.; New York (NY); Hybrid; USD 150,000 - 195,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account

Flexible Spending Accounts

Disability Insurance

Life and AD&D Insurance

Employee Assistance Program

401(k) Retirement Plan

Employee Stock Purchase Program

Paid Time Off

Job summary

EPAM Systems, Inc. is seeking a Salesforce Solution Architect to drive enterprise Salesforce initiatives from concept through delivery.

You will translate complex business requirements into well-architected, scalable solutions while leading both functional and technical aspects of the project. You will work with stakeholders across business domains, provide accurate estimates, and define success metrics for operational transformation using Salesforce capabilities.

Qualifications

• Deep Salesforce implementation experience across enterprise projects.
• Ability to translate complex business needs into technical solutions.
• Strong analysis and storytelling for stakeholders at all levels.

Responsibilities

• Lead as functional and technical leader for Salesforce projects across domains.
• Translate business requirements into well-architected Salesforce solutions and user stories.
• Provide effort estimates and assess benefits and risks of proposed designs.
• Define measurable outcomes and success criteria for implementations.
• Engage with stakeholders, PMs, and delivery teams to design optimal solutions.

Skills

Salesforce platform knowledge

Business analysis

Stakeholder management

Effort estimates

Technical leadership

Tools

Salesforce CRM

Revenue Cloud Advanced (RCA)

ARM (Agentforce Revenue Management)

Job description

Lead strategic Salesforce implementations by bridging technical expertise with business acumen. As a Salesforce Solution Architect, you'll translate complex business requirements into well-architected solutions while serving as both functional and technical leader for enterprise-level projects that drive operational transformation.At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change.Req.#930401539ResponsibilitiesServe as functional and technical leader for complex Salesforce projects across multiple business domainsTranslate business requirements into comprehensive user stories and well-architected solutions leveraging Salesforce platform capabilitiesProvide detailed level of effort estimates and articulate benefits and risks of proposed solutionsDefine measurable business outcomes and success criteria for Salesforce implementationsEngage with customer stakeholders, project management, and delivery teams to design optimal solutionsProvide thought leadership on improving customer operations through strategic Salesforce utilizationRequirementsProven experience as a Salesforce Solution Architect with deep platform knowledge and implementation expertiseMust be proficient in RCA (Revenue Cloud Advanced)/ARM (Agentforce Revenue Management)Strong business analysis skills with ability to perform comprehensive fit-gap analysis between requirements and platform capabilitiesDemonstrated ability to translate complex business needs into technical solutions and user storiesExperience providing accurate effort estimates and risk assessments for enterprise Salesforce projectsExcellent stakeholder management skills with ability to engage effectively with diverse audiencesTrack record of defining business outcomes and success metrics for technology implementationsStrong communication abilities to articulate technical concepts and strategic recommendations to both technical and business stakeholdersWe offerMedical, Dental and Vision Insurance (Subsidized)Health Savings AccountFlexible Spending Accounts (Healthcare, Dependent Care, Commuter)Short-Term and Long-Term Disability (Company Provided)Life and AD&D Insurance (Company Provided)Employee Assistance ProgramUnlimited access to LinkedIn learning solutionsMatched 401(k) Retirement Savings PlanPaid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)Paid Holidays - nine (9) total per yearLegal Plan and Identity Theft ProtectionAccident InsuranceEmployee DiscountsPet InsuranceEmployee Stock Purchase ProgramIf otherwise eligible, participation in the discretionary annual bonus programIf otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) ProgramFor remote work in New York City only.EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAMThis posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $150,000 - $195,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.Applications will be accepted on a rolling basis.EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.