Salesforce Solution Architect

EPAM Systems; New York (NY); Remote; USD 150,000 - 195,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan Matching

Paid Time Off

Life Insurance

Employee Discounts

Stock Purchase Plan

Discretionary Bonus Program

Long‑Term Incentive (LTI) Program

Job summary

EPAM Systems in New York, NY is seeking a Salesforce Solution Architect to lead enterprise Salesforce implementations, translating complex business needs into technically sound solutions and measurable outcomes. You will drive estimates, risk assessments, and showcase strong stakeholder collaboration across domains.

Role emphasizes technical leadership, platform capabilities, and delivering strategic value to transform customer operations through Salesforce.

Qualifications

• Proven experience as a Salesforce Solution Architect with deep platform knowledge and implementation expertise.
• Must be proficient in RCA (Revenue Cloud Advanced)/ARM (Agentforce Revenue Management).
• Strong business analysis skills with ability to perform comprehensive fit‑gap analysis between requirements and platform capabilities.
• Demonstrated ability to translate complex business needs into technical solutions and user stories.
• Experience providing accurate effort estimates and risk assessments for enterprise Salesforce projects.
• Excellent stakeholder management skills with ability to engage effectively with diverse audiences.
• Track record of defining business outcomes and success metrics for technology implementations.
• Strong communication abilities to articulate technical concepts and strategic recommendations to both technical and business stakeholders.

Responsibilities

• Serve as functional and technical leader for complex Salesforce projects across multiple business domains.
• Translate business requirements into comprehensive user stories and well‑architected solutions leveraging Salesforce platform capabilities.
• Provide detailed level of effort estimates and articulate benefits and risks of proposed solutions.
• Define measurable business outcomes and success criteria for Salesforce implementations.
• Engage with customer stakeholders, project management, and delivery teams to design optimal solutions.
• Provide thought leadership on improving customer operations through strategic Salesforce utilization.

Skills

Salesforce expertise

RCA

ARM

Business analysis

Stakeholder management

Communication

Estimation & risk

Tools

Salesforce platform

RCA

ARM

Job description

Lead strategic Salesforce implementations by bridging technical expertise with business acumen. As a Salesforce Solution Architect, you’ll translate complex business requirements into well‑architected solutions while serving as both functional and technical leader for enterprise‑level projects that drive operational transformation.

At EPAM, you’ll work on cutting‑edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change.

Req.#930401539

Responsibilities

• Serve as functional and technical leader for complex Salesforce projects across multiple business domains
• Translate business requirements into comprehensive user stories and well‑architected solutions leveraging Salesforce platform capabilities
• Provide detailed level of effort estimates and articulate benefits and risks of proposed solutions
• Define measurable business outcomes and success criteria for Salesforce implementations
• Engage with customer stakeholders, project management, and delivery teams to design optimal solutions
• Provide thought leadership on improving customer operations through strategic Salesforce utilization

Requirements

• Proven experience as a Salesforce Solution Architect with deep platform knowledge and implementation expertise
• Must be proficient in RCA (Revenue Cloud Advanced)/ARM (Agentforce Revenue Management)
• Strong business analysis skills with ability to perform comprehensive fit‑gap analysis between requirements and platform capabilities
• Demonstrated ability to translate complex business needs into technical solutions and user stories
• Experience providing accurate effort estimates and risk assessments for enterprise Salesforce projects
• Excellent stakeholder management skills with ability to engage effectively with diverse audiences
• Track record of defining business outcomes and success metrics for technology implementations
• Strong communication abilities to articulate technical concepts and strategic recommendations to both technical and business stakeholders

We offer

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short‑Term and Long‑Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
• Paid Holidays - nine (9) total per year
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long‑Term Incentive (LTI) Program

For remote work in New York City only.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi‑national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting‑edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Engineer the Future with a Career at EPAM

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $150,000 - $195,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.