Salesforce Solution Analyst - Public Sector

dfwHR

Dallas (TX)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Job summary

dfwHR is seeking a Salesforce Solution Analyst for a Dallas, TX onsite, 12-month contract. You will bridge business stakeholders and the Salesforce development team, gathering requirements and translating them into Salesforce solutions.

You will design BRDs, RTMs, user stories, configure Public Sector Solutions, and support UAT and integrations with enterprise apps. This role requires 3+ years Salesforce experience and relevant certifications.

Qualifications

Bachelor's degree in information systems, CS, business, or related field, or equivalent experience.
Minimum of 3 years of Salesforce experience.
Certified Salesforce Administrator.
ScrumMaster.
Project Management Professional (PMP) Certification.
Experience configuring Salesforce using Salesforce Flows, Validation Rules, and Approval Processes.
Experience gathering business requirements and translating them into functional specifications.
Experience writing BRDs, user stories, and Requirements Traceability Matrices (RTMs).
Strong understanding of Salesforce security and sharing models.
Experience supporting enterprise software implementations.
Experience working within Agile or Scrum project environments.
Strong project coordination and stakeholder management capabilities.
Excellent communication skills with technical and nontechnical stakeholders.

Responsibilities

Partner with stakeholders to gather, analyze, and document functional and technical requirements.
Develop BRDs, RTMs, user stories, and functional specifications.
Configure Salesforce Public Sector Solutions using declarative tools.
Support permitting, inspections, plan review, fee calculation, and payment routing processes.
Configure Experience Cloud portals for external constituents and contractors.
Build and maintain Salesforce Flows, validation rules, approvals, and security models.
Collaborate with technical teams to define integration requirements with enterprise apps.
Assist with data mapping and migration from EnerGov to Salesforce.
Develop UAT scripts and support users during testing.
Participate in solution workshops, configuration sessions, scrum activities, and planning meetings.
Coordinate with stakeholders to support milestones, deliverables, and objectives.
Ensure solutions align with business objectives and Salesforce best practices.
Support project documentation and configuration workbooks.