Salesforce Scrum Master

Simplus; Atlanta (GA); On-site; USD 110,000 - 160,000; Full time

Job summary

Simplus is seeking a Salesforce Scrum Master to lead Agile delivery teams driving Salesforce transformation initiatives, including Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud.

You will partner with Product Owners, business stakeholders, and QA teams to remove roadblocks, drive best practices, and ensure projects deliver value on schedule.

Qualifications

• 5+ years of Scrum Master, Agile Delivery Manager, or Project Management experience.
• 3+ years supporting Salesforce implementation or enhancement projects.
• Strong knowledge of Agile, Scrum, Kanban, and SAFe methodologies.
• Experience with Salesforce platforms including Sales Cloud, Service Cloud, Experience Cloud, Data Cloud (preferred).
• Proficiency with Jira, Confluence, Azure DevOps, or similar Agile tools.
• Experience managing dependencies across multiple teams and stakeholders.
• Strong facilitation, communication, conflict resolution, and stakeholder management skills.

Responsibilities

• Facilitate Agile ceremonies including sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives.
• Partner closely with Product Owners to manage and prioritize Salesforce backlogs.
• Drive Agile best practices and continuous improvement across delivery teams.
• Remove impediments and resolve issues that impact team productivity and project delivery.
• Coordinate activities across Salesforce developers, administrators, architects, business analysts, and QA teams.
• Track sprint progress, team velocity, dependencies, risks, and delivery metrics.
• Support release planning, deployment coordination, and program-level planning activities.
• Promote transparency through regular status reporting and stakeholder communication.
• Foster a collaborative, accountable, and high-performing team environment.
• Ensure Salesforce projects are delivered on time, within scope, and aligned with business objectives.

Skills

Agile project leadership

Scrum Master

Stakeholder management

Cross-functional collaboration

Distributed teams

Salesforce delivery methodologies

Team facilitation

Education

CSM Certification

PSM Certification

SSM Certification

SA; Agile SA

Salesforce Administrator Certification

Salesforce Business Analyst Certification

Tools

Jira

Confluence

Azure DevOps

Job description

At Simplus, culture comes first. Guided by our values of stewardship, critical thinking, and an underdog spirit, we place ideas in front of titles, value diversity, and continually strive to serve our customers and each other. Our global team, representing 17 nationalities and 20 languages on four continents, is dedicated to being the undisputed leaders in Salesforce quote-to-cash.

Position Summary

We are seeking a Salesforce Scrum Master to lead Agile delivery teams supporting Salesforce transformation initiatives. This role will be responsible for facilitating Agile processes, removing delivery roadblocks, driving team effectiveness, and ensuring successful execution of Salesforce projects across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and related technologies.

The ideal candidate combines strong Scrum Master experience with a solid understanding of Salesforce delivery methodologies and the ability to collaborate effectively with Product Owners, business stakeholders, architects, developers, and QA teams.

Job title

Salesforce Scrum Master

Key Responsibilities

• Facilitate Agile ceremonies including sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives.
• Partner closely with Product Owners to manage and prioritize Salesforce backlogs.
• Drive Agile best practices and continuous improvement across delivery teams.
• Remove impediments and resolve issues that impact team productivity and project delivery.
• Coordinate activities across Salesforce developers, administrators, architects, business analysts, and QA teams.
• Track sprint progress, team velocity, dependencies, risks, and delivery metrics.
• Support release planning, deployment coordination, and program-level planning activities.
• Promote transparency through regular status reporting and stakeholder communication.
• Foster a collaborative, accountable, and high-performing team environment.
• Ensure Salesforce projects are delivered on time, within scope, and aligned with business objectives.

Qualifications & Skills

• 5+ years of Scrum Master, Agile Delivery Manager, or Project Management experience.
• 3+ years supporting Salesforce implementation or enhancement projects.
• Strong knowledge of Agile, Scrum, Kanban, and SAFe methodologies.
• Experience working with Salesforce platforms including:
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
  • Data Cloud (preferred)
• Proficiency with Jira, Confluence, Azure DevOps, or similar Agile tools.
• Experience managing dependencies across multiple teams and stakeholders.
• Strong facilitation, communication, conflict resolution, and stakeholder management skills.
• Ability to work effectively in fast-paced, cross-functional environments.
• Experience supporting distributed and offshore teams is preferred.

Preferred Certifications

• Certified Scrum Master (CSM)
• Professional Scrum Master (PSM)
• SAFe Scrum Master (SSM)
• SAFe Agilist (SA)
• Salesforce Administrator Certification
• Salesforce Business Analyst Certification

Location

Atlanta, GA

United States of America

Simplus is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.