Salesforce Sales Cloud BA – Onsite Irvine (Contract)

Irvine Technology Corporation; Irvine (CA); On-site; USD 80,000 - 94,000; Full time

Job summary

Irvine Technology Corporation is seeking a Salesforce Business Analyst to bridge business needs and Salesforce execution onsite in Irvine, CA. You’ll translate requirements into user stories, collaborate with stakeholders, and support agile releases for Salesforce solutions.

You will lead requirements gathering, document processes, and ensure quality through UAT and release validation. This role requires working four days onsite weekly and coordinating across teams.

Qualifications

• 3+ years of Business Analyst experience
• Hands-on experience with Salesforce Sales Cloud
• Excellent written and verbal communication skills
• Experience supporting Agile development, UAT, and production releases
• Preferred: Salesforce Experience Cloud / Field Service (FSL) & Jira / ServiceNow / Google Workspace / Lucidchart / Salesforce certifications

Responsibilities

• Lead requirements-gathering sessions with business stakeholders and translate needs into user stories, acceptance criteria, process maps and specs.
• Collaborate with leaders, product owners, developers and QA to support sprint planning, implementation, testing, and delivery of Salesforce solutions.
• Document current and future state business processes to streamline workflows and improve efficiency.
• Support UAT and monthly production releases, validate tickets, perform post-release smoke tests and prepare release notes.
• Monitor ServiceNow tickets and coordinate with cross-functional teams to meet SLAs and maintain system performance.

Skills

Requirements gathering

Stakeholder management

Sales Cloud

Tools

Jira

ServiceNow

Google Workspace

Lucidchart

Job description

Irvine Technology Corporation is seeking a Salesforce Business Analyst to bridge business needs and Salesforce execution onsite in Irvine, CA. You’ll translate requirements into user stories, collaborate with stakeholders, and support agile releases for Salesforce solutions.

You will lead requirements gathering, document processes, and ensure quality through UAT and release validation. This role requires working four days onsite weekly and coordinating across teams.