Salesforce QA Specialist (Sales Cloud)

ValueMomentum; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

ValueMomentum is seeking an experienced Salesforce QA Specialist to support a large-scale Salesforce Sales Cloud transformation initiative within the Life & Annuities Insurance domain. The ideal candidate will possess strong expertise in Salesforce testing, insurance business processes, and distributor-driven sales models.

This role will be responsible for ensuring the quality, reliability, and performance of Salesforce Sales Cloud solutions supporting Life & Annuity product sales across

Qualifications

• 10+ years of Quality Assurance experience.
• 5+ years of Salesforce testing experience.
• Strong understanding of Salesforce objects, workflows, business processes, and integrations.
• Experience with Agile delivery environments.
• Excellent communication and stakeholder management skills.

Responsibilities

• Perform end-to-end testing of Salesforce Sales Cloud implementations and enhancements.
• Develop and execute test strategies, test plans, test cases, and test scripts.
• Conduct Functional Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, and Smoke Testing.
• Test Salesforce capabilities supporting distributor-based sales models, including Bankassurance, IMOs, and Retail/Agency channels.
• Collaborate with Business Analysts and Product Owners to understand requirements and validate business workflows.
• Validate integrations between Salesforce and downstream/upstream systems.
• Perform data validation and reconciliation activities involving enterprise data platforms and Salesforce.
• Defect identification, documentation, prioritization, and tracking through resolution.
• Participate in Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Coordinate with development teams to ensure high-quality releases.
• Support production validation and post-deployment testing activities.

Skills

End-to-end testing

Salesforce testing

Agile methodologies

Stakeholder management

Communication

Tools

Salesforce

Job description

ValueMomentum is a leading solutions provider for the global property and casualty insurance industry, supported by deep domain and technology capabilities. We help insurers stay ahead with sustained growth and high performance for enhancing stakeholder value and fostering resilient societies. Trusted by over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on property and casualty. ValueMomentum is headquartered in Piscataway, NJ, with state-of-the‑art delivery centers in Piscataway, NJ; Hyderabad, Pune, and Coimbatore in India; Toronto in Canada; and London in the United Kingdom.

ValueMomentum is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

We are also committed to providing reasonable accommodation for qualified individuals with disabilities and applicants throughout the recruitment process, in accordance with applicable laws.

Job Summary

We are seeking an experienced Salesforce QA Specialist to support a large-scale Salesforce Sales Cloud transformation initiative within the Life & Annuities Insurance domain. The ideal candidate will possess strong expertise in Salesforce testing, insurance business processes, and distributor-driven sales models.

This role will be responsible for ensuring the quality, reliability, and performance of Salesforce Sales Cloud solutions supporting Life & Annuity product sales across multiple distribution channels, including Bankassurance and Independent Marketing Organizations (IMOs)/Retail Agencies.

The candidate will partner closely with business analysts, Salesforce developers, product owners, and business stakeholders to validate end-to-end business processes, integrations, and data quality across the Salesforce ecosystem.

Key Responsibilities

• Perform end-to-end testing of Salesforce Sales Cloud implementations and enhancements.
• Develop and execute test strategies, test plans, test cases, and test scripts.
• Conduct Functional Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, and Smoke Testing.
• Test Salesforce capabilities supporting distributor-based sales models, including:
• Bankassurance
• Independent Marketing Organizations (IMOs)
• Retail/Agency Distribution Channels
• Collaborate with Business Analysts and Product Owners to understand requirements and validate business workflows.
• Validate integrations between Salesforce and downstream/upstream systems.
• Perform data validation and reconciliation activities involving enterprise data platforms and Salesforce.
• Defect identification, documentation, prioritization, and tracking through resolution.
• Participate in Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Coordinate with development teams to ensure high-quality releases.
• Support production validation and post-deployment testing activities.

Required Qualifications

• 10+years of Quality Assurance experience.
• 5+ years of Salesforce testing experience, preferably within Salesforce Sales Cloud.
• Strong understanding of Salesforce objects, workflows, business processes, and integrations.
• Prior experience testing Salesforce implementations or transformation programs.
• Experience with:
• Functional Testing
• SIT
• UAT
• Regression Testing
• Strong experience working in Agile delivery environments.

Excellent communication and stakeholder management skills.