Salesforce QA - Only W2

American Unit, Inc; North Carolina; Hybrid; USD 90,000 - 120,000; Full time

Job summary

American Unit, Inc is seeking a hands-on Software Quality Engineer for Salesforce CRM platform with a strong Service Cloud testing background and automation expertise. This hybrid role spans Raleigh, NC; Hoboken, NJ; Denver, CO with 3 days onsite per week and a 12+ month engagement.

The candidate will own automation, API testing and end-to-end QA, collaborating in sprint cycles to ensure release readiness and robust quality across the Customer Success Experience transformation.

Qualifications

• Strong Salesforce Service Cloud testing background with hands-on automation
• Experience with functional, regression, integration and end-to-end testing
• Defect identification, tracking, retesting and release validation in agile environments

Responsibilities

• Design, execute and maintain automated tests for Salesforce and related integrations
• Perform API and integration testing across platforms
• Collaborate with cross-functional teams in sprint-based QA cycles
• Prioritize and drive quality through end-to-end testing and release readiness

Skills

Salesforce Service Cloud testing

Hands-on test automation

API testing

Agile QA

Defect tracking and release validation

Job description

Software Quality Engineer – Salesforce CRM Platform | EXCLUSIVE

Any of the following: Raleigh, NC | Hoboken, NJ | Denver, CO - Hybrid – 3 days onsite per week

12+ months

Final Interview: MUST BE ONSITE

Role Summary

Looking for a hands-on Software Quality Engineer to support a large-scale Salesforce transformation within its Customer Success Experience organization.

The biggest focus for this search is finding someone who has BOTH strong, recent Salesforce Service Cloud testing experience and true hands-on test automation experience. Several candidates reviewed so far have been too manual-testing focused or have not had enough depth within Service Cloud.

This person should be a true QA/Software Quality Engineer who has personally built, maintained, or executed automated testing, while also being comfortable with manual functional, regression, integration, and end-to-end testing.

Key areas we are targeting:

• Strong Salesforce Service Cloud QA/testing experience
• Hands-on test automation experience
• API and integration testing
• Functional, regression, integration, and end-to-end testing
• Agile/Sprint-based QA experience
• Defect identification, tracking, retesting, and release validation

Please avoid candidates who are primarily manual testers, Salesforce Admins/BAs whose experience is mostly UAT, or QA engineers who have only had light exposure to Salesforce. Agentforce, Data Cloud, Sales Cloud, and AI/conversational AI testing are nice-to-haves, but Service Cloud + automation are the priorities.